Browsing Tag

cPaaS

8×8 Named a Major Player in 2021 IDC MarketScape for Worldwide CPaaS

8x8, Inc., a leading integrated cloud communications platform, today announced it has been named a Major Player in the IDC MarketScape: Worldwide Communications Platform as a Service 2021 Vendor Assessment (Doc # US46746221, May 2021). 8x8 was recognized for embedding CPaaS into its integrated cloud communications and contact center platform. Marketing Technology News: BigID Named a Worldwide Leader in IDC MarketScape for Data Privacy Management Software .@8x8 Named a Major Player in 2021 @IDC MarketScape: Worldwide…

Syniverse and Hitachi Collaborate to Improve Enterprises’ Mobile Communications Experience

Syniverse, the world’s most connected company, announced they are working together with Hitachi America, Ltd. to empower its digital solution with Syniverse CPaaS Concierge. Syniverse and Hitachi are collaborating to offer a real-time messaging and passenger journey optimization solution to the Capital Area Transit System (CATS), the regional transit authority for the Baton Rouge, La. metropolitan area. Marketing Technology News: Yotta Extends Infrastructure And Cloud-Hosted Workload Protection Via Partnership With…

Avaya Spaces® Adds New Capabilities To Its Modern Workstream Collaboration Platform For the Hybrid Work-From-Anywhere Era

Avaya , a global leader in solutions to enhance and simplify communications and collaboration, today announced new capabilities for Avaya Spaces, the modern workstream collaboration (WSC) platform that offers evolved Unified Communications capabilities via a user’s preferred device. AI-enhanced meetings and simpler, integrated voice and video calling powered by Avaya OneCloud™ CPaaS (Communications Platform as a Service) can now extend existing on-premise calling technology with Avaya Spaces. “The past year has…

Coolwave Communications Launches Global Network to Serve Its Growing Asia-Pac Customer Base

The Dublin-based voice and messaging provider is expanding its global presence to connect global companies to local partners and enable ‘as a Service’ models Coolwave Communications, a global provider of voice and messaging solutions, has launched its global network and begun the first phase of its international expansion. Coolwave is supporting the global move to cloud telephony and bringing its services closer to customers in Asia for higher quality connectivity, lower latencies and improved performance. Coolwave is a…

Impact Enhances Carrier CPaaS Service Offerings

Impact and RouteTrust Join Forces to Develop Customer Facing Toll-Free API Impact, the wholesale Carrier division of Lingo Communications, announced the successful rollout of an automated API for toll-free services. Impact and RouteTrust worked together on the development of the API which allows Impact's Carrier customers to acquire, provision, and modify toll-free numbers on the Impact network without requiring human intervention. Impact owns one of the largest Carrier networks in North America and has been adding…

Tech-Vet David Guthrie Appointed to AVOXI’s Board of Directors

AVOXI, a global Communications Platform as a Service (CPaaS) company, is pleased to announce the appointment of technology-veteran David Guthrie to the company's board of directors. Mr. Guthrie is currently the Chief Information Officer at ShareCare and founder of Guthrie Technology Services. "I am super excited to have David Guthrie as our newest board member," said David Wise, CEO and Founder of AVOXI. "He joins our organization at an exciting time, as we've just expanded our voice coverage presence by 40% and witnessed…

Ytel, Inc. Expands Use of Verified SMS and Verified Calls to Its Business Communications Platform

Ytel, a leading provider of business communication solutions, announced the addition of Verified SMS and Verified Calls by Google to the Ytel platform Ytel, a leading provider of business communication solutions, announced the addition of Verified SMS and Verified Calls by Google to the Ytel platform. These features enable Ytel’s business clients to build trust and prevent scams. With Verified SMS and Verified Calls, brands can leverage sender authentication and branding features to deliver highly secure, trustworthy…

Syniverse Launches CPaaS Concierge for Enterprises

Cloud-Based, Omnichannel Communications Offering Helps Enterprises Simplify Their Digital Transformation Syniverse, the world’s most connected company, announced it has launched its Syniverse CPaaS Concierge for enterprises. The cloud-based, omnichannel communications offer is designed to help more traditional enterprises easily transform and elevate the mobile engagement experience with their customers. Marketing Technology News: Precisely and TomTom Help Companies Achieve Data Integrity Through Location Technology…

8×8 Makes It Easier for Organizations to Engage, Work, and Manage Interactions Between Employees and Customers

Winter 2021 Release Delivers New Customer Engagement and Cloud Communications Enhancements Across Integrated Platform 8x8, Inc., a leading integrated cloud communications platform provider, announced new contact center, voice communications, chat, meetings and Communications Platform as a Service (CPaaS) product enhancements to optimize employee and customer engagement. The latest 8x8 updates highlight the benefits organizations gain by having an integrated contact center and communications solution from a single provider,…

Telestax Announces Strategic Agreement with NEC

Telestax, the leading provider of CPaaS enablement to global communications companies, announced a strategic agreement with NEC Corporation of America (NEC), the leading international provider and integrator of advanced IT, communications, and networking solutions. With this agreement, NEC is partnering with Telestax to bring CPaaS functionality to their extensive customer base and channel partner network. NEC has already incorporated the Telestax programmable SMS functionality into NEC UC-Suite, the company’s integrated…

2600Hz CEO Darren Schreiber Appointed to Cloud Communications Alliance Board of Directors

2600Hz, a leading provider of unified business communications and the world-renowned KAZOO platform, is excited to announce that CEO and Co-Founder Darren Schreiber has been appointed to the Board of Directors of the Cloud Communications Alliance (CCA). As a member of the Board, Schreiber will work closely with the CCA team to further the organization's strategic initiatives and to support cloud communications providers worldwide. The CCA is a global not-for-profit organization committed to advancing the cloud…

imimobile Enables ŠKODA Auto to Use the Whatsapp Business API for Customer Interactions

Implementing WhatsApp will improve customer experience for a variety of automotive services Global cloud communications software and services provider IMImobile PLC, announced that ŠKODA AUTO India has integrated the WhatsApp Business API as part of their customer communication strategy. ŠKODA is now using WhatsApp to streamline the vehicle service booking process, provide breakdown support, share their COVID-19 initiatives, share product information, and more. The WhatsApp Business API enables businesses to connect with…

Soprano Acquires Silverstreet To Expand Enterprise Communications

Soprano Design, a global leader in the fast-growing communications platform as a service (CPaaS) market, has acquired Silverstreet, another leading CPaaS provider based in the APAC region, solidifying Soprano’s position as a top CPaaS solution provider globally and accelerating Soprano’s ambitious growth strategy. The acquisition further extends Soprano’s operational footprint in Asia and Europe and puts Soprano on a path to deliver more than 10 billion mobile transactions annually in 2021. With the addition of…

Loya Insurance Group Selects 8×8 Open Communications Platform

8x8, Inc., a leading integrated cloud communications platform provider, announced that the Loya Insurance Group, a leading auto insurance company, has deployed the 8x8 Open Communications Platform to transform all communications, collaboration, and customer engagement onto a single cloud platform for its more than 3,500 employees across over 700 offices in the US. Starting from a single store front in El Paso, Texas in 1974, the Loya Insurance Group has grown to be one of the largest Hispanic owned and operated companies…

Telestax Delivers SMS for Microsoft Teams Bringing the Ability to Send and Receive Texts From Within the Popular Collaboration Platform

Telestax, the leading provider of CPaaS enablement to communications companies announced the implementation of SMS within the Microsoft Teams business communication platform. This new capability is part of the Telestax Message Exchange application, a solution designed to enable the sending and receiving of SMS communications from within popular UCaaS or collaboration platforms. With Message Exchange, communications providers can set up Microsoft Teams users with a business phone number to send and receive SMS messages…

8×8 Named a Leader in 2020 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

8x8 Recognized as a Leader for the Ninth Year in a Row 8x8, Inc., a leading integrated cloud communications platform, announced it has been named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide1. This is the ninth consecutive year 8x8 has been recognized as a Leader in this report. Marketing Technology News: SOPHOLA, Announces Partnership with DGtraffic “Global enterprises have become heavily reliant on their providers to deliver all the key communications and…

Telestax Announces Partnership with Proximus to Deliver Full CPaaS Capabilities to Belgian Market

Telestax, the leading provider of CPaaS enablement to global communications companies announced a strategic partnership with Proximus, the leader in Enterprise Solutions in Belgium. Leveraging the Telestax Restcomm platform, Proximus Enterprise introduces FlexIO, a solution designed to extend critical CPaaS services and high-demand turnkey applications to businesses serving the Belgian market. “Today’s companies need to become more digital to remain relevant. We bring to businesses the capability to communicate in the way…

Kaleyra Included in Gartner’s Market Guide for Communications Platform as a Service

Kaleyra, Inc., a rapidly growing cloud communications software provider delivering a secure system of application programming interfaces (APIs) and connectivity solutions in the API/Communications Platform as a Service (CPaaS) market, announced that Kaleyra has been listed as a Representative Vendor in Gartner’s all-encompassing Market Guide for Communications Platform as a Service by analysts Daniel O'Connell and Lisa Unden-Farboud. Marketing Technology News: CM Group Announces Acquisition of Selligent Marketing Cloud…

WhatsApp Enlists Egyptian CPaaS Global Player CEQUENS as WhatsApp Business Solution Provider

CEQUENS, an Egyptian company by origin and a leading Communications-Platform-as-a-Service (CPaaS) provider globally, announced a deal with WhatsApp to become a Solution Provider for WhatsApp Business. Small and medium-sized enterprises and large corporations worldwide can utilize the service to showcase products, offer services, and connect with customers. WhatsApp – a subsidiary of Facebook, Inc. – is exceptionally popular among consumers with 2 billion active users across 180 countries. WhatsApp Business is seen as a…

Bandwidth Completes Acquisition Of Leader Voxbone

Bandwidth, a leading enterprise cloud communications company, successfully completed the transaction to acquire Voxbone, an international enterprise cloud communications leader, for an enterprise value of €446 million EUR (approximately $519.4 million USD). The consideration to Voxbone shareholders consisted of cash in the amount of approximately €354.6 million EUR (approximately $413 million USD) with the remainder being paid in 663,394 shares of Bandwidth Class A common stock (approximately €91.3 million EUR or…