CRM Software

North America, largest Salesforce services market, posts 18% CAGR; markets outside North America grow faster with 35% CAGR Although Salesforce dominates the US$57 billion global customer relationship management (CRM) software market with a 22% share, Everest Group reports that 70% of enterprises struggle with integrating Salesforce with other applications and platforms within and outside the Salesforce ecosystem. Accordingly, Everest Group predicts that Salesforce service providers who focus on building solutions to…

Funnel CRM Officially Launched This Month - Funnel Is an Intelligent CRM for Smart Teams. With Features That Will Make Your Sales Workflow Better Long-Awaited Funnel CRM launches in the US The cloud-based customer relationship management software is designed to help small-medium businesses, startups, agencies, and freelancers close more deals without using complicated solutions. The COO of the project, Irsa Chaudhry said on this occasion, “Two years ago, we channeled our efforts into a field that is close to our hearts. We…

New Scholarship Opportunity for Entrepreneurial-Minded Students Who Want to Help Small Businesses Grow Swiftpage, the provider of Act! CRM software, a leading cloud-enabled platform aimed at helping small and mid-sized businesses grow, announced the launch of their Small Business Idea and Invention Scholarship. The new program will award $2,500 to a student who submits an idea, invention, or app that helps small business owners grow their business and run it more efficiently. "This generation has an acumen for…

Act! 365 Makes It Easier Than Ever for Spanish-Speaking Entrepreneurs and Small Business Owners to Attract New Prospects, Close More Deals, and Cost-Effectively Grow Their Businesses Swiftpage, the provider of Act! CRM software, a leading cloud-enabled platform aimed at helping small and mid-sized businesses grow, announced the availability of Act! 365, an all-new sales productivity and emarketing solution tightly integrated with Office 365 in Spanish in North America. Act! 365 is the most effective SMB-focused sales…

Momentum Reflects Increasing Market Demand for Cloud-First, Easy-To-Use Integrated Customer Engagement Suite Freshworks, a global leader in customer engagement software, announced that it has reached a revenue milestone by crossing $100 million in annual recurring revenue, led by its flagship support product Freshdesk (Customer Support Software) and continued rapid growth with its Freshservice (IT Service Management Software) and Freshsales (CRM Software) products over the last several quarters. This…