CSG

CSG is transforming the way companies engage with customers by arming today's leading brands with future-ready, innovative solutions that drive extraordinary customer and employee experiences that inspire loyalty. CSG transforms experiences…
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CSG® empowers today’s leading businesses with game-changing communications capabilities that drive extraordinary customer experiences. With enhanced automation and an integrated, future-ready technology stack in mind, Shentel (NASDAQ:…
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Customer journey orchestration and analytics platform combines with CSG’s digital engagement software to drive superior customer experiences across all channels, at every touchpoint. CSG®, the leader in innovative customer engagement,…
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CSG  announced it is working with Axiata Digital Labs (ADL), to create a joint innovation initiative for an open API digital marketplace that will enable rapid time to market for enterprise offerings. The co-collaboration integrates…
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CSG continues its strong forward momentum in deploying industry-leading customer engagement solutions across multiple verticals this year announcing it has been selected by Zito Media Group to support its efforts to deliver an exceptional…
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CSG announced that Bret Griess, president, and chief executive officer of the company has shared his plans to step down at the end of the year, following nearly 25 years of service with the company. Brian Shepherd, executive vice president,…
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CSG and Bell, Canada’s largest communications company providing advanced wireless, Internet, TV and business services,  announced a seven-year extension to their long-standing partnership. CSG will continue to support residential customer…
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CSG and Mediacom Communications today announced an extension to their 23-year relationship, with CSG continuing as the sole provider of billing services to all of Mediacom’s customers through 2025. “Mediacom is committed to ensuring our…
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Messaging apps; speech-based assistants such as Apple’s Siri and Amazon’s Alexa; and chatbots are entering the marketplace in large scale, all with a goal of enhancing everyday life. Businesses are taking notice; leveraging the technology…
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