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Customer Advisory Board

Braze Forms Third Annual Global Customer Advisory Board to Shape the Future of Customer Engagement

Leading Customer Engagement Platform Adds Asia-Pacific Customer Advisory Board to Better Serve the Region Braze, a comprehensive customer engagement platform, today announced its 2021 Global Customer Advisory Board (CAB). In its third year, the Braze CAB now spans the globe, with members representing North America, Europe, Middle East and Africa (EMEA), and Asia-Pacific (APAC). The addition of the APAC CAB comes after Braze has made increased investments in the region, most recently opening an office in Tokyo, Japan, as the…

Intuit Chief Enterprise Security Architect Bernard Diwakar Joins Identity Defined Security Alliance Customer Advisory Board

The Identity Defined Security Alliance (IDSA), a nonprofit that provides vendor-neutral education and resources to help organizations reduce the risk of a breach by combining identity and security strategies, announced that Bernard Diwakar, chief enterprise security architect for Intuit, has joined its Customer Advisory Board (CAB). Diwakar will provide user perspective and guidance on the vision, mission, and work of the IDSA. In addition, vArmour and Venafi have also become members of the IDSA. “Identity Defined…

Tech Leaders Come Together To Build Out The Future Of AI In Customer Support

Forethought, an AI enterprise company, unveiled its Customer Advisory Board. The group comprises industry leaders that advise on the future of AI in enterprise. Given each party’s breadth of experience, the collaboration seeks to expand market knowledge and the future of exceptional customer support when powered by AI. With COVID-19, people around the globe transitioned to a digital-first world, and customer support queues filled to the brim, with tickets piling up to 5x their usual numbers. Industry leaders, like…