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Customer conversations

SmartIQ to Digitally Transform the Forms Process as Latest Addition to Smart Communications Customer Conversations Management Platform

Smart CommunicationsTM, the only provider of a customer conversations management platform, today announces the launch of SmartIQTM. Evolving from the Intelledox product, which Smart Communications acquired in July 2019, SmartIQ is uniquely capable of transforming traditional forms-based processes into intelligent, conversational user experiences that improve the customer experience (CX) while also streamlining internal systems, managing risk and reducing demand for support services. Marketing Technology News: Grammarly…