customer engagement

New platform provides a more streamlined, unified customer experience for AmFed  insured.io, a provider of cloud-based, customer engagement solutions for the insurance industry, is pleased to announce that AmFed has successfully…
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EngageSmart, Inc. , a leading provider of vertically tailored customer engagement software and integrated payments solutions, announced that it was named a Top Workplace in Massachusetts in the employee-based survey project from The Boston…
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Delivers Strong Q3 Cloud Revenue Growth; Expects Strong Q4 and Raises Annual Cloud Revenue Growth Guidance Verint, The Customer Engagement Company™, today announced results for the three and nine months ended October 31, 2021 (FYE 2022).…
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Verint today announced availability of its best-in-class Customer Engagement Cloud Platform in India, supporting its customers throughout the country as they progress their digital transformation migrations. Marketing Technology News:…
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Comarch, a global software house delivering customer engagement and marketing solutions, will be holding an exclusive event with guest speaker Forrester on December 7, 2021 at 9:30am ET on the importance of audience segmentation and how…
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Pledge 1%, a global movement co-founded by Salesforce, Atlassian and Rally, launches a Khoros-powered community to connect over 15,000 members across the globe Khoros, an award-winning leader in digital-first customer engagement software…
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Together, Khoros and Opal enable marketing teams to optimize brand voice, content creation and planning across channels and regions Khoros, an award-winning leader in digital-first customer engagement software and services, and Opal, a…
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SaaS platform provider enables direct, personalized customer engagement to create superior brand experiences and foster brand loyalty; feeds digital omnichannel selling experiences delivered by the PROS Platform PROS, a provider of SaaS…
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Optevo, the leading provider of collaboration and communications solutions for businesses, has launched its new Adaptive Work Management Platform. The company's vision about the future of work is motivated by a desire to balance customer…
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By now, we’re all painfully aware of global supply chain issues. From groceries to apparel, PCs to cars, appliances to toys – everything is in short supply. The effect of these shortages is rippling down from the manufacturer to the…
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The importance of embedding data & privacy data stewardship across partner networks, from Dotdigital and Microsoft Dynamics 365 Data and privacy need to be a central concern for modern marketers - who must go above and beyond to…
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 LINK Mobility (LINK) announces integration into Emarsys omnichannel customer engagement platform as an approved SMS aggregator. Today, LINK, a leading global Communications Platform as a Service (CPaaS) provider, announce its new …
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EngageSmart, Inc., a leading provider of vertically tailored customer engagement software and integrated payments solutions, announced that it was named a Top Workplace for employee well-being, professional development, and remote work by…
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Hour One, a video creation platform powered by AI and photoreal presenters, announced the launch of Reals: a first-of-its-kind self-serve digital presenter creation platform designed to help businesses develop and create more engaging…
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Rewards and loyalty programs can do more than just boost marketing and customer engagement outcomes. It can enhance customer retention and create a competitive edge in the marketplace. To know how the best in the industry drive these…
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Lucid Software, a leading provider of visual collaboration software, has been named to the first annual Inc. Best-Led Companies list — a select, data-driven list of the very strongest U.S. firms with revenue of $50 million to $2 billion.…
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The digital customer engagement company reflects on two decades of innovation, growth, and customer partnership Khoros, an award-winning leader in digital-first customer engagement software and services, celebrates its 20th…
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eGain Corporation a leading cloud platform provider for customer engagement automation, announced that BT Consumer, one of its marquee clients, was selected for the KM Reality Award at the KMWorld Connect Conference 2021. Marketing…
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Findings from a Phrasee survey reveal brand voice is coming of age as technology, culture and mindsets evolve Phrasee, the leader in brand language optimization, today released the findings of a survey targeting enterprise marketers. The…
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Twilio, the leading cloud communications platform, today announced two additions to its leadership team. Eyal Manor is joining as Chief Product Officer, effective November 15, 2021, and Dana Wagner is joining as Chief Legal Officer,…
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