customer engagement

Swrve, a leader in mobile-first customer engagement, has expanded its integration with Journey Builder from Salesforce to enable brand marketers, product managers, and service providers to create and launch powerful mobile campaigns all…
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Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced a new partnership with Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s…
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The only data-connected customer engagement platform for the modern enterprise was named to Inc. magazine’s annual Best Workplaces list for the second time. MessageGears, the only data-connected customer engagement platform…
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MiaRec, a global provider of award-winning workforce and customer engagement solutions, announced the release of its Customer Sentiment Analysis to its interaction recording and customer engagement platform. Gennadiy Bezko, MiaRec CEO,…
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-New solutions put conversations at the center of customer relationship management -New employee experience offering helps businesses deliver a modern, personalized experience for today's hybrid work world Today at its…
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New API-driven service offering enables site developers to deliver digital experiences at better quality than before possible Qwilt has launched a new service for website content delivery, enabling publishers to provide a better quality…
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Customers have additional ways to enhance audience experiences and capture greater insights to drive sales and marketing ON24 announced the latest innovations across the ON24 platform. Customers can enhance prospect and customer…
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Consumer cancellations of subscription video services drives media companies to new monetization strategies Households embraced streaming media in recent years with many having multiple subscriptions. But as inflation rises and household…
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65% of nonprofit engagement with beneficiaries is digital, compared to 55% digital engagement among businesses in the private sector 89% of nonprofits report digital communications are critical to achieve their organization's mission…
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Almirall, LLC achieves 86% user engagement and a dramatic rise in field rep productivity Aktana, the leader in intelligent customer engagement for the global life sciences industry, announced that Almirall, LLC selected its…
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Expanding upon a strong foundation of AI-powered customer engagement solutions, these transformative enhancements to its AI-suite position Acqueon to leapfrog market entrants, displace legacy providers & outpace the competition.…
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Rinsed, the car wash CRM, announced it raised $12 million in Series A financing from Bedrock Capital and Founders Fund. Rinsed helps car washes of all sizes delight their customers and grow their subscription revenue with easy-to-use…
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Experian, Finastra and MetLife leverage human insight to guide digital transformation journey UserTesting , a leader in video-based human insight, announced that a growing number of financial institutions are turning to the UserTesting®…
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Latest addition allows for improved stakeholder and customer engagement, and the seamless capturing of feedback airfocus has added a customizable new app called Portal to its modular product management platform, enabling…
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MoEngage announces a new collaboration with Microsoft, allowing enterprises to gather insights and run personalized, omnichannel campaigns for different customer segments to boost engagement, retention, and revenue. With the increasing…
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Verint Received the Most Top Customer Satisfaction Scores for All Vendors and Ratings Categories Verint, The Customer Engagement Company™, announced that it has received top scores in multiple customer satisfaction categories according to…
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Data from 100 Billion Messages Shows Key Trends in Effective Customer Engagement Tactics like Personalization and a Multichannel Strategy OneSignal, Inc., the world's most widely-used omnichannel customer messaging platform, announced the…
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The all-in-one digital customer engagement leader claims victory in “Marketing and Fan Engagement” with a personalized feature that helps marketers connect with fans nearly anywhere. Factoreal claimed a victory at the…
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MoEngage, an leading insights-led customer engagement platform, announced that Mamaearth, Asia's first brand with made-safe certified products that offer toxin-free & natural baby care, and personal care products, has selected MoEngage…
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-Leading Brands to Speak on Cultivating Enduring Customer Relationships -Prominent Industry Analysts and Verint Executives Headline Three-Day Premier Customer Engagement Industry Event Verint, The Customer Engagement…
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