Customer Experience Automation

Customer Experience Automation leader also reached more than 750 employees worldwide as it accelerated its growth in 2020 ActiveCampaign, the leader in Customer Experience Automation (CXA), reached 130,000 customers and 750 employees globally as it closed out a year of tremendous growth and rapid change. ActiveCampaign's success was fueled by ongoing customer success, several product enhancements, new partnerships and key hires. Marketing Technology News: Synamedia Partners With Akamai to Speed Pirate Take Downs…

Dubb, the world's sales-focused video communication platform, has partnered with ActiveCampaign, the leader in customer experience automation (CXA), to let ActiveCampaign users instantly share and track video content in any ActiveCampaign email campaign. Dubb's native integration with ActiveCampaign lets Dubb and ActiveCampaign users directly share screen, webcam, or phone videos. With just a few clicks, users can access a categorized library of pre-recorded videos or record custom videos and insert those videos into…

The Company Also Adds Key Executives and Sets Plans to Grow From 650 to Over 1000 Employees by the End of 2021 to Fuel Continued Customer Success and Growth ActiveCampaign, the leader in Customer Experience Automation (CXA), has surpassed 120,000 active customers on its CXA platform. This announcement comes shortly after its announcement of $100 million in ARR and 100,000 customers in May 2020. While businesses across the globe faced challenges and instability due to COVID-19, ActiveCampaign has consistently grown its…

Piano announces that seasoned marketing executive Ashley Deibert has joined the organization as its new Chief Marketing Officer (CMO). As CMO, Deibert will focus on Piano's global go-to-market strategy to increase global awareness and adoption of its end-to-end customer experience platform. Piano currently focuses on five core markets across North America, Latin American, EMEA, APAC, and Japan. Deibert is widely recognized in the marketing industry for her experience in both emerging and established technology companies…

ActiveCampaign, the leader in Customer Experience Automation (CXA), announced the launch of native integrations with payment processing leaders Stripe and PayPal. These new integrations add to ActiveCampaign's ever-expanding App Ecosystem with over 300+ apps and integrations, empowering customers in the e-commerce, retail, and technology verticals to create more meaningful customer experiences by making their payment processing more powerful and personalized. Businesses can now seamlessly connect their Stripe or PayPal…

ActiveCampaign, the only Customer Experience Automation solution on the world’s leading commerce platform, announces 3000 joint customers and a new Shopify App Store listing with an average rating of 4.8 ActiveCampaign, the leader in Customer Experience Automation, announces its listing in the Shopify App Store, which has earned a 4.8 out of 5 rating with 85+ 5-star reviews. This listing demonstrates ActiveCampaign’s commitment to providing ecommerce merchants with a best-in-class customer experience automation platform…

Directly, a leader in customer experience automation, announced the appointment of Mike de la Cruz to CEO. De la Cruz will continue the expansion of Directly’s industry leading platform, which simplifies the complex task of making AI and virtual agents work. AI is rapidly transforming the “back-office,” automating business processes like order-to-cash and procure-to-pay. However, AI is struggling in the “front office”, where virtual agents misunderstand customer needs and fail to provide helpful responses and automated…

Susquehanna Growth Equity Leads Investment to Help Company Define Emerging Category ActiveCampaign, the leader in Customer Experience Automation (CXA), has raised $100 million in a Series B growth round led by Susquehanna Growth Equity (SGE). Silversmith Capital Partners, which was the sole investor in ActiveCampaign's $20 million Series A in 2016, also participated in this round. ActiveCampaign will use the funding to develop the CXA category through product innovations that advance beyond legacy marketing automation,…

Today's Daily MarTech Round-up covers latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from TapClicks, ActiveCampaign, Adwerx, Experian, and Internet of Things Consortium. TapClicks Raises $10 Million to Advance Predictive Analytics and Attribution In Marketing Operations Platform TapClicks, the global leader in marketing intelligence, analytics, reporting, workflow, and orders management, announced it has raised $10 million in equity funding from Boathouse Capital, a private…

Creating Unique Experiences for Every Customer Throughout the Entire Customer Journey ActiveCampaign, the leader in sales and marketing automation, announced CX Automation, redefining marketing automation. Until today, marketing automation was known as a set of static paths and messages. Now, users should expect automations that deliver a unique experience for every customer. This means each customer receives a unique message, path, and time that's optimized for them, throughout their entire lifecycle. ActiveCampaign's…