Adobe to Power Yes Marketing’s Enhanced Technology Capabilities as the Leading Multichannel Marketing Service Provider Evolves Its Offering for Prospective …
Experience Management Leader Medallia to Acquire Customer Success Leader Strikedeck
The Acquisition Means Medallia Will Address the Full Spectrum of B2C and B2B Customer Experience Management Medallia, Inc., the global …
OpenText Streamlines the Way Enterprises Digitally Communicate with Customers
OpenText, a global leader in Enterprise Information Management (EIM), announced version 16.6 is generally available now and will be launched …
Customer Experience Management Leader Medallia names Gavin Selkirk as Vice President of APAC
Veteran It Leader Will Spearhead Medallia’s Rapid Growth Across the Asia-Pacific Medallia, Inc., the global leader in experience management, announced …
Pimcore Launches Data Hub To Strengthen Content-As-A-Service Capabilities For Enhanced Data Delivery and Consumption
The New Open-Source Tool Enables Organizations to Transform Data Connectivity and Centralize Data Governance for Multiple Input and Output Channels …
TechTarget Launches SearchCustomerExperience.com to Help Strategic Buying Teams Navigate the Expanding CX Technology Landscape
Global technology media and purchase intent-driven marketing and sales services company TechTarget, Inc. announced the launch of SearchCustomerExperience.com, a new website …
A1 Telekom Austria Group Selects SANDSIV to Elevate and Sustain its VoC Capabilities
SANDSIV, the leading customer experience management (CXM) enterprise software provider, proudly announces that one of Europe’s largest telecom firms has …
Ansira Acquires eCRM Powerhouse BrightWave to Strengthen Customer Experience Management
Ansira Partners Inc. (“Ansira”), a leading marketing technology and services firm helping brands orchestrate customer experiences in the brand-to-local ecosystem, …
Selligent Marketing Cloud Expands ‘Wave’ Capabilities to Deliver Flexible Omnichannel Campaign Orchestration
“Custom Channels” Complements Existing Multi-Channel Support to Create Integrated Digital Experiences Global B2C marketing automation company Selligent Marketing Cloud announced Custom …
Reputation.com Granted Two Additional Patents, Solidifies Leadership as Innovator in Reputation Score
Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, announced that it was …
Yes Marketing Announces Expansion of Adobe Collaboration to Support a Growing Need for Sophisticated Technology and Service Solutions in the Healthcare Vertical for Adobe Customers
Yes Marketing announced an expansion of their relationship with Adobe designed to fill a market gap in technology and services …
Selligent and Servion Global Solutions Announce Partnership to Redefine Real-Time Omnichannel Customer Experiences
Collaboration Powers Connected Store Experience Pilot for Leading UK Grocery Retailer Global B2C marketing automation company, Selligent Marketing Cloud (Selligent) and …
MarTech Interview with Steve Taylor, CEO, BlueRush
"Video is a superior tool to drive engagement, conversions and to help make the complex simple — personalized video, driven …
Weave Raises $37.5M Series C Growth Round Led by Lead Edge Capital
Funding Will Allow Silicon Slopes-Based Company to Expand Their Customer Experience Management Platform Weave, a customer experience management (CXM) platform, …
Customer Experience Platform CloudCherry Raises $9 Million in Series A Funding
Funds Will Be Used to Accelerate Growth and Further Expand Predictive Capabilities CloudCherry, the Customer Experience Management (CEM) platform that …
Monet Software Announces Workforce Management for Amazon Connect
Monet Software, a Leading Provider of Cloud-Based Workforce Optimization Solutions Integrated Seamlessly with Amazon Connect to Improve Agent and Customer …
Medallia Names SaaS Industry Veteran Leslie Stretch President and Chief Executive Officer
Medallia, the leading customer experience management cloud company, announced that Leslie Stretch has been named Medallia’s President and Chief Executive Officer. Previously, …
Reputation.com Announces Former DocuSign Executive Joe Fuca as Chief Executive Officer
Seasoned SaaS Leader Will Focus on Enterprise Client Success by Scaling Reputation.com’s Industry-Leading Reputation and Customer Experience Platform During Accelerated …
dotCMS Launches dotCMS 5.0 – Developed with ‘NoCode’ Philosophy, Giving Marketing and Business Teams More Autonomy to Create Digital Experiences
Enhanced UI / UX Features in the Latest Version Include More Drag-And-Drop Capabilities, a Refreshed Edit Mode, and an Upgraded …
Clarabridge Announces Support for WhatsApp Business
New Solution Empowers Businesses Using Clarabridge CX Social to Connect with Customers Quickly and Easily Clarabridge, Inc., the leading provider …