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Tag: Customer Interaction

3CLogic Announces Enhanced SMS Capabilities for ServiceNow in Upcoming Spring Release
Customer Experience Management

3CLogic Selected to Provide Voice and SMS Services for Nissan’s HR Service Center

Business Wire -
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Quark.ai Introduces Its Autonomous Customer Support Chatbot
Customer Experience Management

Quark.ai Introduces Its Autonomous Customer Support Chatbot

PRNewswire -
0
Streamlining Project Management: How Rights Active Found Success with an Innovative Project Management Tool
AI/ML

Cense AI Announces the General Availability of Conversational AI Virtual Assistant for eCommerce Business Owners

prweb -
0
With Strong Momentum and a New Suite of Customer-Service Productivity Features, Level AI Raises $20 Million in Funding
Analytics

Level AI Launches With $15 Million in Funding to Make the Most of Every Customer Interaction

Business Wire -
0
Automated Brand Interaction Leader, Ada, Launches New Event Series, Ada Interact
Content

ResultsCX Launches Enhanced Social Media Customer Experience Management Services

Globe Newswire -
0
Kaleyra Partners with Truecaller to Enhance Business Communications Trust and Efficiency
AI/ML

Sabio Group Acquires Voicebot Specialist Fonetic

Business Wire -
0
RudderStack Raises $5M Seed Round Led by S28 Capital; Announces Acquisition of Blendo
Customer Data Platforms

RudderStack Raises $5 Million Seed Round Led by S28 Capital; Announces Acquisition of Blendo

Globe Newswire -
2
Going Beyond Campaigns: Enabling Real-Time Interaction Management
Guest Authors

Going Beyond Campaigns: Enabling Real-Time Interaction Management

Mark Smith -
0
Free Customer & Employee Impact Assessment Helps Brands Navigate Coronavirus Challenges
Analytics

Free Customer & Employee Impact Assessment Helps Brands Navigate Coronavirus Challenges

Globe Newswire -
0
MarTech Primer: BANT Framework
Staff Writers

MarTech Primer: What is BANT Framework?

MTS Staff Writer -
0
Brands Struggle to Address Changing Consumer Behaviors and Needs During the Pandemic
Analytics

CallMiner Achieves 30% Compound Annual Growth Rate as Demand for Speech and Customer Interaction Analytics Surges

Globe Newswire -
0
Sapiens Expands Its Partnership Ecosystem With Lightico to Enhance Digital Customer Interactions for the Insurance Market
Customer Experience Management

Sapiens Expands Its Partnership Ecosystem With Lightico to Enhance Digital Customer Interactions for the Insurance Market

PRNewswire -
0
Lightico Raises $14.5 Million in Funding to Remove Complexity From Customer-Facing Business Processes
Customer Acquisition

Lightico Raises $14.5 Million in Funding to Remove Complexity From Customer-Facing Business Processes

MTS Staff Writer -
0
The Connected Car Is Poised for Acceleration and Hyper-Personalization
Guest Authors

The Connected Car Is Poised for Acceleration and Hyper-Personalization

Senthil Gunasekaran -
0
The Future of Artificial Intelligence: Is Your Job Under Threat?
AI/ML

The Future of Artificial Intelligence: Is Your Job Under Threat?

Lucia Widdop -
2
Marketing Automation 2018
Marketing Automation

Surfing the Marketing Automation Tide in 2018

Abhinandan Ghosh -
0
ujet
Apps for Business

UJET Focuses On Expansion With $25 Million Series B

PRNewswire -
0
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