Tag: Customer Service Automation
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NICE Expands CXone Mpower The Ultimate AI Hyper Platform for Customer Service Automation

AI/ML Business Wire - October 22, 2024

6 Technology Trends You’ll See More of in 2023

AI/ML Helen Bell - October 8, 2023

Tidio launches Lyro: The first conversational AI chatbot for SMBs

AI/ML MTS Staff Writer - July 13, 2023

Gnani.ai’s assist365™ Low-code Omnichannel Conversational AI Automation Platform V2.0 sees a 3x Rise in Adoption

Customer Service Business Wire - April 27, 2022

Cognigy Selected as Industry Innovator for Enterprise Connect 2022’s Innovation Showcase

AI/ML Business Wire - March 21, 2022

Cognigy Named a Leader by Gartner in the January 2022 Magic Quadrant for Enterprise Conversational AI Platforms

AI/ML PRNewswire - January 31, 2022

Boost.ai Expands US Market Presence, Appoints Bill Schwaab VP North America

AI/ML PRNewswire - October 26, 2021

Servion Global Solutions and Jacada Join Forces to Build Automation-First Contact Centers & Deliver Effortless Customer Experiences

Customer Experience Management Globe Newswire - November 23, 2020

Jacada To Offer Easy-to-Launch Customer Service Automation Solutions for Contact Centers Affected by the Coronavirus Pandemic

Customer Service Globe Newswire - April 6, 2020

Survey: Where Consumers See the Biggest Opportunities for Customer Service Automation

Guest Authors Evan Kohn - March 4, 2019

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