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UJET Continues Unparalleled Pace of Innovation with Added Text, Chat and Feedback Capabilities

Enhancements Further Streamline Agent Performance while Ensuring an Optimum Customer Experience UJET, Inc., the company that is reimagining customer support with multi-channel solutions that fully leverage smartphone-era technology and intelligent automation, announced the general availability of new enhancements to the UJET Customer Support Platform. The enhanced platform includes industry-first innovations, such as: Wait Time Text Prompt, Inactive Chat Identification, Customizable Surveys and Reporting, Localized Agent…