Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced today the launch of Teneo Fusion. The latest version of …
Bridging the Gap Between All CX Professionals
The New Look and Features in This Release Allow All CDP Stakeholders to Work Together Closely and Maximize Productivity Across …
It’s Time to Rethink the Customer Experience: Oracle CX Cloud Updates
Change is accelerating. Expectations are skyrocketing. Nothing is predictable. The clock is ticking. The one truly finite resource is slipping …
It Takes a Village: Oracle Expands CX Partner Ecosystem
These days everyone is trying really hard to deliver amazing customer experiences. However, there’s a truth that is difficult to …
InMoment Announces Distinct Employee Experience (EX) Cloud, Bringing First-time Intelligence, Comprehensive Solution to this Critical Audience
EX Cloud Key Element in Inmoment’s New Experience Intelligence (XI) Platform InMoment, the leading provider of Experience Intelligence (XI), announced …
The ‘C’ in Customer Experience (CX) Means Consistency
Modern Customers Are Buying Not Just Products, but Also the Experience. This Has Changed the Entire Paradigm of Doing Business …
Identifying the Key Ingredients for Optimizing Customer Experience
Email is often the key ingredient in cooking up a successful marketing campaign, leading to happier customers who are willing …
Weave Raises $37.5M Series C Growth Round Led by Lead Edge Capital
Funding Will Allow Silicon Slopes-Based Company to Expand Their Customer Experience Management Platform Weave, a customer experience management (CXM) platform, …
TechBytes with Kevin Dean, President and General Manager, Experian
Kevin Dean President and General Manager, Experian In this interview, Kevin Dean, President and General Manager at Experian, explains the extent …
The CX of the Future
Customers want deeply immersive experiences that give them a truly authentic connection to the brands they love. From retailers to …
TechBytes with Joshua Smith, CTO, Kaon Interactive
Joshua Smith CTO, Kaon Interactive Immersive Content and Visual Marketing are buzzing louder than any other marketing tool in 2018. …
Aurea Software Appoints Former IBM Executive Dan Beer as General Manager of Aurea SMB Solutions Division and Chief Customer Success Officer
New Executive Dan Beer Brings Proven Business Management Track Record and Deep Customer Success and Support Experience Aurea Software Inc., …
Atlatl Software Announces Collaboration Between Oracle CPQ Cloud and Atlatl’s Visual and Augmented Reality Product
Atlatl is Working with Oracle to Provide Customers a Near-Seamless Visualization Product Integration with Oracle CPQ Cloud Atlatl Software, a …
TechBytes with Katie Hickey, Marketing Manager, Usabilla
Katie Hickey Marketing Manager, Usabilla The Customer is a king; the experiences, priceless. The ever-growing importance of customer data platforms …
Clarabridge Named a Leader in AI-Based Text Analytics
Report States That Clarabridge Offers A Highly Differentiated Emotion, Effort And Intent Analysis Clarabridge Inc., the leading provider of Customer …
Braze (Formerly Appboy) Urges Brands to Keep Shifting at Cannes Lions
Data Is the New Creative; Creatives Need to Shift or Be Shifted Remember when creatives didn’t “do” data? You may …
Expensify Wins NetSuite Innovation Partner of the Year
Expensify Honored For Delivering Leading Solutions To Fast Growing Businesses Expensify, the fastest-growing expense management software worldwide, was named Oracle …
Amplience and RichRelevance Announce Open eXperience Cloud for Brands and Retailers
Strategic Alliance Provides a Best-of-Breed Alternative Joint Solution for Dynamic Content Personalization Amplience, the global leader in cloud delivered Rich …
Kustomer Secures $26 Million in Series B Funding to Modernize Customer Experience
Kustomer CRM Platform for Customer Experience Enables Service Organizations to Know Everything About Every Customer Kustomer, the modern CRM platform for …
eRelevance Introduces a Suite of Tech-Powered Services
Pioneer in Consumer Engagement Services Continues to Identify & Solve Critical Challenges Facing SMBs eRelevance Corporation, the leading provider of …