Digital CX

Jill Ransome, CMO at Jitterbit talks about a few new-age marketing principles that brand marketers should make a priority: __________ Welcome to this MarTech Series chat, Jill, tell us more about your B2B marketing journey and your…
Read More...

Digital CX Week 2022 to feature online sessions by industry thought leaders and analysts embracing digital solutions to meet customers whenever, wherever, and however they want NICE announced the upcoming Digital CX Week 2022, a…
Read More...

Laura Bassett, Vice President, Product Marketing at NICE CXone shares some views on the evolving need to drive enhanced end-to-end customer experiences: _________ Welcome to this MarTech Series chat, Laura, tell us about your marketing…
Read More...

Further expanding NICE’s commitment to CXi, the newest CXone release offers first-of-its-kind capabilities to enable fully orchestrated frictionless CX NICE announced the Summer 2022 release of CXone, which adds new capabilities that…
Read More...

Awards recognise customer service excellence across Asia-Pacific. TTEC Holdings, Inc., a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced that it has earned two Gold…
Read More...

TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, has been named to the Forbes list of Best Employers for Diversity 2022. Marketing Technology…
Read More...

Comm100, an award-winning global provider of digital CX that optimizes human and artificial intelligence (AI) across channels from voice to chat in a true omnichannel platform, has partnered with OutPLEX, a leading digital and voice…
Read More...

Analyzing the state of Unified-CXM across 5 industries: retail, technology, food & beverage, media & entertainment, and the pharmaceutical industry Sprinklr, the unified customer experience management (Unified-CXM)…
Read More...

Platform empowers citizen experience designers to digitize and automate customer processes in minutes, without writing code. FICX, innovators in no-code digital CX, today announced the release of the FICX CX Automation (CXA) Platform that…
Read More...

Everise announces plans to launch a Digital Innovation Hub in Singapore and add 700 jobs in Malaysia, Japan, and Singapore by the end of the year Everise, a US-based global customer experience company, announces plans to open a Digital CX…
Read More...

The outsourcing leader for digital transformation will launch in March with a 100% work from home plan TaskUs, the leading tech-enabled business services company delivering Digital CX, AI Operations, and Content Security to the world’s…
Read More...