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digital experience intelligence

Decibel Launches Special Program to Support Appsee Customers

Limited-Time Offer Ensures Brands Can Deliver Consistent and Engaging Digital Customer Experiences via Decibel for Apps Decibel, the leader in digital experience intelligence, is offering a special program for Appsee customers to gain high-touch services for optimizing their mobile app experiences. In the wake of ServiceNow’s recent acquisition of Appsee that will leave many brands without a platform for measuring app effectiveness, Decibel will honor the remainder of Appsee customers’ contracts if they commit to moving…

Decibel Extends its Digital Experience Intelligence to Support Mobile Apps

Decibel, the leading global digital experience intelligence provider, released Decibel for Apps, which extends its innovative behavioral digital intelligence from websites and mobile to native apps. Decibel for Apps identifies problem areas for app customers, uncovering actionable insights for user experience (UX) designers and developers. This is the latest advancement in Decibel’s mission to deliver brands the most comprehensive view of the customer journey across all digital touchpoints. Recent research shows that…

Decibel Adds New Platform Features That Enhance Digital Customer Experience by Revealing Exactly How Customers Progress Through the Online…

With Journeys, Brands Can Visualize Data to Better Understand the Complicated Customer Journey on Websites and Apps Decibel, the leading global digital experience intelligence provider, announced the details of its latest release, Journeys, which provides a robust view of exactly how website and app users experience every step of the online journey. Armed with this comprehensive view, brands can quickly identify areas for investigation and improvement, thus delivering a more engaging digital customer experience and…