Digital interactions

Michael Lee joins as CSO, Soren Bested promoted to COO, follows successful round of $10M Series A funding Following its recent announcement of a successful $10 million Series A funding raise, Agent IQ, a provider of digital customer…
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Vonage 11th Annual Global Customer Engagement Report reveals technology gap prevents meaningful connections and risks loyalty among customers Vonage, a global leader in cloud communications helping businesses accelerate their digital…
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Vonage 11th Annual Global Customer Engagement Report reveals technology gap prevents meaningful connections and risks loyalty among customers Vonage, a global leader in cloud communications helping businesses accelerate their digital…
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With brand kits, Typeform customers can easily stick to brand guidelines to build beautiful, on-brand forms Typeform, a conversational interaction platform, announced the launch of brand kits, a new feature that allows customers to save…
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AuthenticID, a global leader in identity proofing and fraud prevention solutions, announced that it has been listed as a Sample Vendor in 2022 Gartner Hype Cycle for Digital Identity. Every year, Gartner creates Hype Cycles across…
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Jacy, an innovative crypto company that strives to bridge the gap between the physical and digital interactions people often experience each day, currently has some outstanding plans underway. The project started from a rug pull, where…
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Acxiom, the customer intelligence company whose data-driven solutions create business growth by enabling better customer experiences, announced that Acxiom Real Identity™ is now integrated with Sitecore’s CDP (customer data platform).…
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DiRx adopts Glassbox’s solutions to enable frictionless pharmacy-to-patient digital journeys Glassbox, the leading provider of digital experience analytics for web and mobile applications, announced that DiRx, an online pharmacy for…
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The NICE CXone Fall 2021 release drives powerful CSAT improvements by creating frictionless customer experiences that start at brands’ digital doorsteps, spanning self-service and agent-assisted interactions NICE announced the CXone Fall…
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Twilio Engage leapfrogs marketing automation with growth automation: combining Segment, the world’s #1 CDP, and Twilio's digital channels in one platform to empower marketers to deliver hyper-personalization at greater speed and at…
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AI Company adds $33 million in new equity financing from Novartis (dRx Capital), Eli Lilly and Company, McKesson Ventures and existing investors to help the life sciences industry accelerate the future of working with customers Tact.ai, …
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Data breaches cost surveyed companies $4.24 million per incident on average; highest in 17-year report history Adoption of AI, hybrid cloud, and zero trust approach lowered data breach costs IBM Security announced the…
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Mandolin, the tech-focused digital fan engagement company, has launched Live+, its platform of new products and enhancements built specifically for the hybrid event future of concerts and festivals. "We surveyed 4000 fans and the…
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Bizzabo, the world's leading event success platform, announced its acquisition of Whalebone, a Swedish technology startup that enhances the experience between speakers and their audiences to humanize digital interactions. Whalebone’s…
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Ping Identity, the Intelligent Identity solution for the enterprise, announced the Ping Intelligent Identity™ Platform has been named a finalist in the Best Identity Management Solution category of the 2021 SC Awards. The Ping Intelligent…
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Clearbit, an industry leader in Market Intelligence software serving B2B organizations,  announced that Ross Moser has been appointed the company's new Chief Executive Officer and member of its Board of Directors. Moser brings a passion…
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7.ai, Inc., a recognized global leader in Conversational AI, announced the 7.ai Engagement Cloud, the industry's first integrated suite of conversational AI services designed to power both voice and digital interactions. With the release of…
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