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Digital Transformation

Signavio Selects Conga to Optimise the Approval Cycle

SaaS provider Signavio uses Conga to shorten the approval cycle and reduce administrative work to the benefit of the legal department Conga, the leader in digital transformation for commercial operations, announced that business transformation solutions provider, Signavio, implemented Conga solutions – including Conga Composer®, Conga Contracts for Salesforce® including Conga Orchestrate®, and Conga Sign® – to streamline the approval cycle and save time on manual activities. Marketing Technology News: AdTech Partnership:…

Vonage Appoints Industry Veteran Curt Allen as Channel Chief

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced that industry veteran Curt Allen will join the Company as Senior Vice President and Channel Chief, effective July 13, 2020. Allen has more than two decades of Channel experience in the tech industry, having been both a Master Agent and a leader of Channel programs with large technology providers. With a reputation for building lasting relationships through agile and measurable strategic initiatives,…

Jumio Enters France’s Identity Verification Market to Deliver eKYC

The COVID-19 pandemic has showcased the value of digital transformation for businesses and the digitisation of the new online account creation process Jumio, the leading provider of AI-powered end-to-end identity verification and authentication solutions, today announced the launch of a French solutions portfolio and the appointment of Frederic Ly as its first sales leader for the region. This expansion comes at a time when COVID-19 is expediting digital transformation efforts around the globe. “Our vision rests on the…

Avaya Cloud Office UCaaS Solution Now Available in Australia, Canada, and the UK

Avaya Holdings Corp. and RingCentral Inc. announced the global expansion and general availability of Avaya Cloud Office by RingCentral in Australia, Canada, and the UK along with the availability of several key new features and capabilities including tools to help migrate customers more efficiently and effectively. Avaya Cloud Office is experiencing rapid global customer adoption, enhancing the way organizations communicate with customers, partners and with colleagues through an all-in-one solution that delivers seamless…

Vonage Powers Messaging Capability and Customer Support

Indonesia’s largest telecommunications and network provider, PT. Telekomunikasi Indonesia, has chosen Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, to enhance its customer communications and experience. The Vonage Messages API has been integrated into Telkom Indonesia’s five business divisions - IndiHome, a broadband retail service, wifi.id, a Wi-Fi and hotspot service, Telkom DBS, a digital business solutions, Telkom DWS, its wholesale segment portfolio and …

Talent Agency Nine9 Selects Vonage to Power its Client Communications

 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced that Nine9, a Michigan-based talent organization for models and actors, has selected Vonage to help stay connected to its applicants, clients and talent during the global health crisis. Priding itself as the "UnAgency", Nine9 is using Vonage to ensure rich, engaging and real-time connections with its client base through simple, reliable multi-channel messaging. Nine9 provides the 99-percent of…

Alibaba Cloud Partners with Aryaka to Deliver a Global and Fully Managed SD-WAN Solution

Aryaka Provides Superior Application Performance to Enterprise Customers Worldwide, giving them faster access to a single, global network Aryaka, the Cloud-First WAN company delivering the #1 managed SD-WAN solution, announced that it has partnered with Alibaba Cloud to extend the global leading cloud service provider’s innovative services to enterprises, both within China and internationally, in support of their digital transformation initiatives. The partnership benefits Alibaba Cloud customers in China who wish to…

Mindful Chef Selects the Vonage Contact Center to Transform Customer Experience

 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that healthy recipe box company, Mindful Chef, has chosen the Vonage Contact Center to better serve its customer-base following a 452 percent increase in customers. With more than 123,000 customers, Mindful Chef delivers pre-portioned ingredients and fresh meat, fish and produce sustainably sourced from small award-winning British farms. Mindful Chef enables customers to cook nutritious meals in…

ufirst Chooses Vonage to Power its App Aimed at Improving the Way People Access Services in Cities following COVID-19

ufirst Provides Virtual Queues with Easy-to-use Technology that will Help People Adhere to New Social Distancing Guidelines in a Safe and Efficient Manner as Businesses Begin to Reopen ufirst, an Italy-based innovative digital platform available via mobile app which offers a cloud queue management solution, chose Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, to power the development of its messaging features for the ufirst platform. This latest development…

Multinational BPO ContactPoint 360 Expands Global Footprint With New Customer Experience and Technology Campus in Athens, Greece

Offering Affordable, High-Tech CX Solutions to European Clients ContactPoint 360 announced the opening of a new state-of-the-art Customer Experience Center and Technology Solutions facility, including a 500-seat contact center and CX technology lab in Athens. The new campus will deliver end-to-end CX technology solutions to the European marketplace and provide omnichannel contact center services. The Global Contact Center Operator, ContactPoint, 360, Inc., based in Toronto, Canada with locations in North America, South…

COVID-19 Pushed Businesses to the Brink. Can Digital Transformation Help Bring Them Back?

Coronavirus has been like a buzz saw going through our lives and our livelihoods, with 100,000+ dead and the economy in tatters. According to the recent numbers released by the US Bureau of Labor Statistics, 38 Million people have filed for unemployment assistance in the past few weeks, and the unemployment rate that had hovered in the sub 4% range for a while is now a scary 14.7%. With limited access to cash and/or capital, such Black Swan events tend to disproportionately impact small & medium size businesses. In a…

Impartner Launches Channel Economic Stimulus Package to Help Channel Programs

Streamlined Channel Ignite solution designed to be 'digital transformation' in a box to speed time to market Impartner, the world's fastest-growing, most award-winning pure play Partner Relationship Management (PRM) and channel management platform provider, today announced an Impartner Channel Ignite PRM package specifically tailored to help companies stimulate the performance of their channel in this historically challenging business environment. Channel Ignite is designed to have companies up and running with a PRM in…

Cellebrite Appoints Alon Klomek Chief Business Officer

Cellebrite, the global leader in Digital Intelligence (DI) solutions for public and private sectors, today announced the appointment of Alon Klomek as Chief Business Officer (CBO). In this newly created role, Alon will be responsible for sales, training, as well as the development and rollout of professional services to further expand the company’s Digital Intelligence footprint. He will lead the company’s global business operations in Law Enforcement, Military & Intelligence, and Enterprise sectors. Marketing…

Katalyst Technologies Inc. Launches Sales Katalyst For Enhanced B2B Customer Experience

Katalyst Technologies Inc., a leader in catalyzing digital transformation for enterprises, announced the launch of Sales Katalyst, a comprehensive solution for ecommerce businesses enabling them to integrate with any ERP system seamlessly. The solution will be a breakthrough to retail firms seeking a user-friendly platform to meet the needs of sales teams while feeding them real-time data. Sales Katalyst establishes a digital thread between businesses and their clients to help eliminate order errors, lessen customer service…

HARMAN Expands Relationship with Alexa Voice Service

As an Amazon Alexa Consulting and Professional Services (CPS) provider, HARMAN will support customers and partners to determine Voice-as-a-Business HARMAN, a wholly-owned subsidiary of Samsung Electronics Co. Ltd., focused on connected technologies for automotive, consumer and enterprise markets, announced the expansion of its relationship with Amazon to include the Alexa Voice Service (AVS). Now an Alexa Consulting & Professional Services (CPS) provider, HARMAN will provide services on AVS integration to its…

Survey Reveals Most Businesses Overestimated Their Digital Readiness to Adapt to the Pandemic

74% said the crisis exposed more IT gaps than expected 54% admit they should have done more to help their customers 71% are accelerating their DX plans as a result New research from Pegasystems Inc., the software company empowering digital transformation (DX) at the world's leading enterprises, reveals most business leaders overestimated the state of their digital transformation efforts – which hampered their ability to adapt to the pandemic. Nearly three quarters (74%) of business decision makers said the crisis exposed…

Ping Identity Workforce Identity Solutions Now Available in AWS Marketplace

Availability Simplifies Procurement of Ping Identity’s Workforce Solutions for Amazon Web Services Customers to Accelerate Digital Transformation Ping Identity, the Intelligent Identity solution for the enterprise, today announced the availability of its Workforce Identity Solutions in AWS Marketplace. These cloud-ready solutions enable enterprises to secure remote work and boost employee productivity by providing the ability to easily extend access across Software-as-a-Service (SaaS), legacy applications, cloud…

Eka Unveils New Brand Identity and Corporate Website

Eka Software Solutions today announced the launch of a new corporate identity that matches the company’s vision to help clients accelerate digital transformation. Eka’s Cloud Platform provides an integrated portfolio of solutions with one data and security model and one version of truth, that enable digital value chains for businesses across agriculture, energy, metals and mining industries, and help them gain tangible value. Companies are replacing manual and cumbersome processes with modern, more digitally advanced…

SAS and Microsoft Partner to Further Shape The Future of Analytics and AI

SAS' AI and analytics more tightly integrate with Microsoft Azure; Microsoft to bring cloud-based SAS industry solutions to its customers Microsoft Corp. and SAS announced an extensive technology and go-to-market strategic partnership. The two companies will enable customers to easily run their SAS workloads in the cloud, expanding their business solutions and unlocking critical value from their digital transformation initiatives. As part of the partnership, the companies will migrate SAS' analytical products and industry…

Peak Named a Cool Vendor in the Gartner May 2020 ‘Cool Vendors in AI for Retail’ Report

Peak, the pioneer of the AI System, has been named a Cool Vendor by Gartner in the Cool Vendors in AI for Retail report. The report recognizes interesting, new and innovative vendors, products and services. The new report states that “retail digital transformation requires continuous adaptation. Retailers succeed by leveraging AI technologies to understand customers, creating new customer experiences while generating cost savings through operational efficiencies. CIOs can use these Cool Vendors to assist in this…