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Digital Transformation

Jacada Named a Major Contender in the Everest Group PEAK Matrix for IVA 2020

Jacada is one of only two vendors to be included in the Everest Group Peak Matrix assessments for both #RPA (2019) and #IVA (2020). Read on to find out why IVA and RPA are essential to accelerate digital transformation and intelligent automation initiatives As organizations seek to boost digital customer engagement and automate as much of their business operations as possible, the convergence of RPA and IVA has arrived and Jacada is leading the charge. Everest Group's latest research acknowledges Jacada's strength in…

Telestax Announces Strategic Partnership with NUSO to Speed Delivery of CPaaS Applications for Remote Collaboration Amid Telework Demand…

NUSO, a leading cloud communications solution provider and Telestax, the worldwide leader in CPaaS enablement for the communications industry announce a strategic partnership to bring communications platform as a service (CPaaS) and complex call management logic to NUSO's partners worldwide. CPaaS applications are examples of collaboration tools that help organizations complete critical business functions and improve customer experience through automated processes or digital channels. For example, as consumers practice…

Sisense Releases New AI Natural Language Capabilities to Improve Data Driven Decision Making

Quarterly release breaks new ground in NLQ technology based on researching 650 billion analytics events, delivers new enterprise connectors, and doubles down on analytics developers Sisense, the world’s leading analytics platform for builders, announced its latest quarterly release which empowers users with deep, actionable insights from their complex data, no matter where it is located. The Q1 ‘20 quarterly release includes a focus on AI throughout the platform, the Sisense patent-pending Knowledge Graph based on hundreds…

Atos Extends Cybersecurity Offering With “Identity as a Service”

Atos, a global leader in digital transformation, announces the extension of its Identity & Access Management offering with a new Identity as a Service - Evidian IDaaS - available from the cloud on a subscription basis. This all-in-one security solution manages on-premises, cloud-based and as-a-Service applications. As most enterprises are now migrating traditional IT infrastructures to the cloud, they increasingly need to securely manage their digital identities for on-premises and cloud or SaaS applications. In this…

Arrow Electronics Adds Actifio Solutions to its Portfolio

The agreement supports resellers engaged with Italian companies focused on accelerating the digital transformation processes Arrow Electronics, a global provider of technological solutions, has signed a distribution agreement in Italy with Actifio, a multi-cloud copy data management software provider. The agreement is already active in DACH (Germany, Austria, Switzerland), Benelux, Iberia, France, United Kingdom, and Ireland with the aim of supporting Arrow resellers with solutions that facilitate organizations in…

Pega Launches Small Business Lending Reference App To Help Banks Speed Processing of COVID-19 Emergency Loans

Crisis solution available today for Pega clients and configures in just days Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, today announced the launch of a Crisis Small Business Lending reference application which helps financial institutions manage the thousands of emergency loan applications pouring in from small businesses seeking COVID-19 financial relief. Available to Pega Platform clients and configurable in just days, it comes with prebuilt templates…

Obstacles to Digital Transformation Unveiled in TEKsystems’ Report

Findings collected prior to COVID-19 shed light on cultural and workforce challenges companies are facing TEKsystems, a provider of IT services that address the pressing strategy, implementation and talent needs for more than 80% of the Fortune 500, released data compiled prior to the COVID-19 pandemic that sheds light on the cultural and workforce-related challenges companies face when implementing digital transformation initiatives. Marketing Technology News: WalkMe Ensures Business Continuity by Empowering…

VTEX Invests in US Market to Deliver Collaborative Commerce and Meet Growing Enterprise Customer Demand

The first and only global, fully integrated marketplace-commerce-OMS solution enabling brands to unlock their unlimited potential for digital growth VTEX, a leading marketplace-first commerce provider serving over 2,000 brands and retailers in 30 countries, is responding to strong demand from large B2C retailers and enterprise B2B brands in the US market by expanding its commerce capabilities and its US leadership team. This market expansion follows a $140 million investment by Softbank in 2019 and the recent opening of…

Merkle Named Adobe 2020 Delivery Quality Enterprise Solution Partner of the Year

Honor recognizes agency’s exemplary customer success and outstanding collaboration in digital transformation Merkle, a leading technology-enabled, data-driven performance marketing agency and lead Adobe Alliance agency for the Dentsu Aegis Network, was recently awarded the Adobe 2020 Delivery Quality Enterprise Solution Partner of the Year Award, Digital Experience, Americas. The award is given to a partner who has shown exceptional performance in customer success, joint alignment around Launch Foundation Services, and…

Bad Data Handling Is Holding Marketers Back, Survey Reveals

Poor data handling is costing businesses millions on resources and lost opportunity, with less than a third of CMOs feel the industry has the right skills to deal with customer data privacy, a new survey revealed. Lack of skills in data privacy compound the problem and form part of a subset of growing issues to do with a lack of internal capability and capacity. Silverbullet’s new report Whose data is it anyway? How UK marketers navigate data management as consumer privacy concerns grow, surveyed 100 UK CMOs and a wealth…

Pega Helps Accelerate Digital Transformation With Launch of Pega Kickstart Services

New fixed-price offerings help enable businesses to deploy customer microjourneys, email bots, or workforce intelligence in just weeks Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced the launch of Pega Kickstart – a new family of fixed-price services that help businesses quickly deploy Pega software to help address critical customer and employee experience problems. Through a combination of Pega tools, best practices, and a dedicated services team,…

Akamai Technologies Holds Akamai Edge Live | Virtual Summit 2020

Akamai, the intelligent edge platform for securing and delivering digital experiences, hosts Akamai Edge Live | Virtual Summit 2020. This interactive virtual event brings Akamai's top experts together with customers, technologists, developers, and business executives to engage around the latest strategies to maintain business continuity, protect technology from ever-evolving threats, and accelerate digital transformation during challenging times. Three live events will be offered over the course of two days in order to…

ZON, the Region’s First Fully Decentralized Mobile E-commerce Platform, Closes UAE’s Largest Ever Seed Funding Round

ASA Ventures and a consortium of private investors have committed US$8 million to ZON, the first fully decentralized mobile e-commerce platform with over 32,000 sellers in its network ZON, the region's first fully decentralized mobile-only e-commerce network, has closed its seed funding round at an unprecedented US$8 million, making it the largest recorded single seed round in the UAE. The seed round was led by ASA Ventures and a consortium of private investors looking to support the disruption of the e-commerce sector in…

Ogilvy Again Named A Leader In Gartner’s March 2020 Magic Quadrant For Global Marketing AgenciesOgilvy Again Named A Leader In Gartner’s…

Ogilvy, a global marketing and communications company, has been named a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies report for the fifth consecutive year. Gartner, the world’s leading research and advisory company, evaluates vendors based on the ability to execute and for completeness of vision based on 15 distinct evaluation criteria. “We believe Ogilvy’s continued recognition in Gartner’s Magic Quadrant for Global Marketing Agencies report is a true testament to Ogilvy’s commitment of bringing…

o9 Solutions Announces Exciting New Additions to AIM10x Executive Network

o9 Solutions announced three new additions to the AIM10x Executive Network. This network, which is part of the broader ‘AIM10x’ initiative sponsored by o9 Solutions, has the goal of creating a network of change agents driving digital transformation in organizations. The AIM10x Executive Network brings together visionary leaders who have built significant operating experience at some of the world's largest companies. Their combined experience and network will help define the future of digital transformation in operations…

Accenture Named as a Leader in New Green Quadrant Report for Operational Excellence Digital Services by Independent Analyst Firm

Accenture has been positioned as a leader in the inaugural Verdantix 2020 Green Quadrant for Operational Excellence Digital Services report. The Verdantix Green Quadrant assessed the capabilities of the 12 most prominent vendors in the market on their ability to meet customer demands for operational excellence digital services. That is defined as consulting engagements that blend knowledge of industrial processes with digital technologies, to deliver improvements in operational excellence strategies across asset…

Ogilvy Again Named A Leader In Gartner’s March 2020 Magic Quadrant For Global Marketing Agencies

Ogilvy, a global marketing and communications company, has been named a Leader in Gartner's Magic Quadrant for Global Marketing Agencies report for the fifth consecutive year. Gartner, the world's leading research and advisory company, evaluates vendors based on the ability to execute and for completeness of vision based on 15 distinct evaluation criteria. "We believe Ogilvy's continued recognition in Gartner's Magic Quadrant for Global Marketing Agencies report is a true testament to Ogilvy's commitment of bringing…

Phil Sorgen Joins Glia Board

Microsoft Executive Brings Deep Digital Transformation Expertise to the Leader in Digital Customer Service Glia, a leading Digital Customer Service platform, announced Microsoft Corporate Vice President Phil Sorgen has joined its Board of Directors effective January 7th, 2020. Sorgen is an expert in driving digital transformation for commercial enterprises. "With rapidly accelerating growth and category creation, Glia has an exciting mission ahead of it," said Sorgen. "I look forward to lending my knowledge of digital…

Onapsis Launches The Onapsis nCase Partner Program

Business-Critical Application Protection Leader Introduces Four-Pillar Strategy for System Integrators, MSSP, Tech Alliance and VAR Partners Onapsis, the leader in business-critical application protection, announced the official launch of the Onapsis nCase Partner Program. This new program opens business opportunities for partners in the fast-growing market of protecting business-critical SAP and Oracle applications as they migrate to the cloud and drive digital transformations for the Global 2000. The Onapsis nCase…

New Report Finds Role of Business Technology Is Critical to Driving Business Transformation in Organizations

First Annual Report Explores Newly Defined Role of Business Technology Teams, 94 Percent Cite They Are Change Makers, Driving Productivity and Innovation; Rapidly Growing Profession to Encompass More Than 15 Million Jobs By 2022 Workato, the leading and fastest-growing enterprise automation platform, unveiled its first annual "State of Business Technology Report," exploring the emergence of a new technology role within organizations, Business Technology, also called Business Applications or Business Systems. These are the…