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Dreamforce 2018

Interview with Mark Floisand, Chief Marketing Officer, Coveo

"Machine Learning and AI are becoming fundamental to marketing strategies because of their profound impact on the ability to personalize customer experiences."Tell us about your role at Coveo and your journey into MarTech. At Coveo, I’m responsible for leading our Alliances, Customer Experience and Marketing teams, to build Coveo’s brand, drive demand, and expand our footprint. I’ve been an active user of marketing technology for well over a decade, invariably having had to build, buy or rent some combinations of products…

Interview with Fred Studer, Chief Marketing Officer, FinancialForce

"CMOs today have to make sure they are listening to both — the communities that are building marketing technology and the marketing leaders who have their fingers on the pulse of what's going on."What is the most exciting aspect of being a part of a Cloud Tech company? My favorite thing about working in Cloud software is the pace at which change is happening. It continues to accelerate but we also see new, innovative companies entering the market across sub-sectors, including B2C and B2B, and across an entire…

Interview with Bhaskar Roy, Head of Growth, Workato

"I find it useful to always ask: What are the key things that we need as a team to do our jobs 2x better and faster? Then we can identify the tech that could help us achieve that."Tell us about your role at Workato and the team you handle? I’m the VP of Growth at Workato. The team I oversee is mostly marketing — from product to content — but it also includes our sales development team. What was the biggest attraction for you at Dreamforce 2018? Personally, I’m a big fan of the expo floor. I loved walking around and…

Dreamforce Interview with Raju Vegesna, Chief Evangelist, Zoho

“As machine learning algorithms develop at an alarming pace, it won't be far-fetched to say that sales would be a much easier job by 2020.”Tell us about your journey into software and how you reached Zoho.  Our software journey began in 1996 with Adventnet, which was into network management software. It was quick to pick up pace and before long, we started serving some of the biggest telecom brands. Our cloud journey began in 2005, with our bestselling product — Zoho CRM. Today, Zoho consists of over 40 different apps and…

TechBytes with Ashley Walsh, VP, Marketing, Formstack

Ashley Walsh VP of Marketing, Formstack Smart forms have existed for more than 12 years and people are still using paper forms for much of their meaningful data college. We spoke to Ashley Walsh, VP, Marketing, Formstack, to understand the extent to which AI/ML help deliver customized forms for online engagement.What’s the biggest attraction for you at Dreamforce 2018? Obviously, Metallica. Just kidding. We’re especially interested in getting feedback from customers, partners and media who are boots on the ground.…

Dreamforce Interview with David Elkington, CEO and Founder, InsideSales.com

"One can have all the AI algorithms in the world and even a platform to run them on, but without a critical mass of data, those investments will go underutilized."What’s the biggest attraction for you at Dreamforce 2018?  For me, it has to be our customers and integration partners. Dreamforce attracts the biggest concentration of InsideSales.com users and partners, and I look forward to sitting down with them. I want to learn how they are using AI and Collective Intelligence data to improve sales. What Salesforce…

Dreamforce Interview with Jason Jue, CMO and Co-Founder, Triblio

"Different solutions offer different sets of channels, but what’s absolutely necessary for coordinating ABM is the ability to take in and act on information about target accounts." How has the MarTech landscape changed since the last time you spoke to MarTech Series? This year, when you look around at a trade show, you realize that everyone’s claimed they’re an ABM platform. Marketers are looking at widespread ABM jargon and asking, “so, what do you really do?” The market is forcing vendors to clarify which specific…

TechBytes with Manny Medina, CEO, Outreach

Manny Medina CEO, Outreach We are engaging with industry leaders in order to obtain first-hand information about Salesforce's Annual Extravaganza. As Dreamforce'18 concludes, we reached out to attendees to understand the core tenets of this event. As a part of an ongoing series, we spoke to Manny Medina, CEO, Outreach to understand the latest trends in Sales Enablement and what drew him to the event.Who are you keen to meet and huddle at the event? Our focus at Dreamforce was meeting with our incredible customers as…

Dreamforce Interview with Tyler Lessard, VP, Marketing, Vidyard

"When it comes to video, intent data can manifest itself in triggering specific workflows, most relevant that individual, that deliver the right video at the right time."What is the most exciting aspect of leading the thought-train in Video Marketing technology? For many businesses, the adoption of video isn’t just about achieving incremental gains. It’s about transforming how they communicate with customers, how they tell their brand story, and how they deliver truly personalized experiences that matter. It’s so exciting…

Dreamforce Interview with Julie Bregen, Head of Global Sales Enablement and Associate Development at ValueSelling Associates

"We offer a ValueSelling solution that integrates with Salesforce, giving clarity to opportunity pipelines for sales teams and sales managers."Tell us about your role in the company and the team you handle. I’m in a newly developed role at ValueSelling Associates, leading growth and success initiatives for the company. Our team of associates — all sophisticated, tenured sales experts — trains leading enterprise companies with the ValueSelling Framework sales methodology. Therefore, staying on top of the technology map is…

Interview with Chris Hays, VP, Business Development and Operations, DiscoverOrg

"I believe the next transformation that will occur in sales will be fueled by AI. A company’s ability to execute AI successfully will have a clear advantage in the market."Tell us about your role at DiscoverOrg and the team you handle. I manage the Sales and Marketing Operations team at DiscoverOrg. My team handles the sales and customer engagement process, plus all of the applications and technologies that touch that process. Additionally, I am in charge of our Sales Development and Customer Development teams, currently…

Dreamforce Interview with Gary Ballabio, Director, Business Development, Cloudinary

"Consumers have come to expect that their shopping experiences will be as optimal on their phones as they are on their desktops or laptops, and no matter where they’re viewing your content."Tell us about your journey in technology and how you arrived at Cloudinary? I joined Cloudinary last summer after spending time at Akamai Technologies. My years at Akamai gave me a foundation in best practices for website design and web performance that is very relevant to the work that Cloudinary does. After seeing Cloudinary’s image…

Dreamforce Interview with Eric Prugh, Co-founder and Chief Product Officer, PactSafe

"It is essential to create robust knowledge bases that drive operational efficiencies, scalability and growth that can be automated through AI."Tell us about your journey in technology and why you created PactSafe? My journey in technology started a long time ago (I won’t say how long!) just as web design was becoming a thing. I got an “HTML for Dummies” book for my 13th birthday and it changed my life. Ever since, I've been obsessed with technology and the power of technology to solve really interesting problems. I'm…

Dreamforce TechBytes With Jason Loh, Global Head, Sales Solutions, Anaplan

Jason Loh Global Head, Sales Solutions, Anaplan At the ongoing Dreamforce by Salesforce event, we interviewed Jason Loh, Global Head, Sales Solutions, Anaplan. Jason shares his views on sales technology for modern sales professionals and the role of AI/ML in sales ops.Tell us about your journey in sales and how you reached Anaplan. I started my career in field sales in the enterprise applications space. Like so many other sales professionals, they gave me a computer, a corporate AMEX, and pushed me out the door to…

Interview with Carson Conant, Founder and CEO, Mediafly

"A buyer-driven sales journey occurs when every sales meeting and presentation is focused on the buyer and their needs."What’s the biggest attraction for you at Dreamforce 2018? Dreamforce has an infectious energy of other professionals that want to implement change. This energy and excitement attracts companies that want to improve and break new ground, rather than maintain the status quo. Who are you keen to meet and huddle at the event? Which sections would you be attending? I’m excited to meet with Mediafly’s…

Raising the Bar for Corporate Diversity and Inclusion

There’s been a lot of media attention on the prevalent racism, sexism and economic divides existing in our country today--particularly the inequalities we are seeing in the technology industry. In marketing alone, men are almost twice as likely as women to be a director, and over four times more likely to be CEO or Managing Director. On the content side, only 19% of advertisements target minority groups. But we are seeing that when we create inclusive material, it resonates. Case-in-point, look at the box office success of…

Dreamforce Interview with Heidi Bullock, Chief Marketing Officer, Engagio

"Given the reality of budget limitations, CMOs need to make tradeoffs about where to focus resources — and ROI provides a framework to improve these decisions."What is the most exciting aspect of being a part of a Marketing Tech company? I love being part of a company that is helping marketers. I am a marketer, my team and community are marketers, so we get it. We know the challenges and how good technology can be an incredible help to support scale and repeatable processes. Having the opportunity to participate in the…

Dreamforce Interview with Jon Miller, CEO and Co-Founder, Engagio

"ABM is a strategy. It’s a fundamental way of managing your go-to-market business to drive better quality pipeline and revenue from the accounts you care about the most."How has the martech landscape changed, since the last time you spoke to MarTech Series? I think we’ve hit peak hype with ABM. These days, you can’t trip over a B2B marketer without hearing them talk about it. Adoption is on the rise, and more vendors than ever have attached themselves to the term to take advantage of the fervor. Don’t get me wrong, in…

LevelJump Launches New Video Coaching Suite for Sales Onboarding on Salesforce AppExchange, the World’s Leading Enterprise Apps…

LevelJump Customers Can Now Record Webcam, Slide Deck Voiceover, and Virtual Whiteboard Videos for Sales Onboarding Directly Inside Salesforce Sales Cloud for Sales Certification and Training Programs LevelJump announced a new suite of content creation tools for their sales onboarding software on Salesforce AppExchange, empowering businesses to connect with their customers, partners, and employees in entirely new ways. Customers now have the added ability to record videos directly inside Salesforce Sales Cloud and publish…

Dreamforce Interview with Peter Gillett, CEO, Zuant

"CRM products and related systems have become so complex that most specialists focus  only on their respective areas to the exclusion of the customer experience."What’s the biggest attraction for you at Dreamforce 2018? Where do I start? The chance to see the vision and product direction of Salesforce’s platform in the product keynotes enables me, as a Partner, to plan our product strategy. Also to hear the partner keynote ensures we are fully leveraging the power of our partner relationship. Reconnecting with…