employee experience

Company highlighted delivery of mission critical customer service that makes a difference in the lives of millions every day Conduent Incorporated, as part of Customer Service Week, recognized the contributions of its nearly 60,000…
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Employee experience leaders in a new survey from Medallia and The Josh Bersin Company were 12x more likely to indicate revenue growth of more than 20% over the last year. Medallia, Inc., the global leader in customer and…
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Yellow.ai's platform offers seamless interoperability across multiple use-cases, languages, and communication channels Based on its recent analysis of the Middle Eastern and South Asian conversational AI market, Frost & Sullivan…
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New Integrated Research, Media, and Events Firm Will Focus on CX Business Opportunities and Best Practices Across 20 Industry Sectors and 7 Market Segments Dash Network announced its formation to provide global market analysis and…
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Mintel, the experts in what consumers want and why, has announced exciting changes to its global leadership team. After 16 years as Chief Executive Officer, expanding Mintel's consumer and category research to over 80 markets worldwide,…
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Leaders share how to tackle the new definition of "business as usual" in the latest issue of Customer Strategist Journal The pandemic forced brands to accelerate their digital transformation, leading to vast improvements in brand…
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Partnership helps reduce manual processes and save cost by automating the management and delivery of a wide range of digital rewards. Rybbon, a leading provider of digital rewards, announced a partnership and the availability of a new…
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Medallia Technology Partner Rybbon extends solution with digital rewards and business incentive system. Medallia, a global leader in customer and employee experience, today announced a new solution interface built by Medallia partner …
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Great Place to Work and Fortune magazine have honored Acxiom, as one of the 2021 Best Workplaces for Women™. This is Acxiom’s first time being named to this prestigious list. Earning a spot means that Acxiom is one of the best companies to…
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The free virtual event will feature a keynote by Adam Grant and Momentive CEO Zander Lurie along with discussions on hot topics including “The Great Resignation” by speakers from HubSpot and LiveRamp WHAT: Momentive, a leader in agile…
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Medallia, the global leader in customer and employee experience, today announced that the University of Strathclyde will leverage Medallia Experience Cloud as part of their People Strategy 2025 by committing to listening and responding to…
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Americans’ employment situations and attitudes are being shaped by changing workplace policies and the Delta Variant. Medallia, Inc. , the global leader in customer and employee experience, announced the release of their Return to Work…
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GR0 is proud to be Certified™ by Great Place to Work. The prestigious award is based entirely on what current employees say about their experience working at GR0. In its first year as a Certified™ workplace, 98% of employees said GR0 is a…
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An impressive hiring quarter, plans for first international office & Great Place to Work Certification top momentous summer for Weave Weave is proud to announce it has been Certified™ by Great Place to Work. The prestigious award is…
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- The $2.2B acquisition places Sitel Group firmly in the top 3 position of global CX leaders with greater scale, larger global footprint and enhanced digital expertise - Chucks Sykes has left the organization effective today In…
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More than 200 financial institutions around the world embrace Digital Customer Service platform to strengthen customer relationships and improve the user experience Glia, a leading provider of Digital Customer Service, announced that more…
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Customers can now leverage unified data to personalize customer experiences across channels. Medallia, Inc. , the global leader in customer and employee experience, announced it has launched Medallia Marketing Experience on Salesforce…
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TaskUs committed to paying a cash or equity award to every one of their over 30,000 employees. Hundreds of the company's leaders around the globe were awarded equity. Every other employee will receive a one-time cash bonus based on their…
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Rackspace Technology , a leading end-to-end multicloud technology solutions company, announced its recognition as one of the 2021 Achievers 50 Most Engaged Workplaces Awards. This annual award recognizes top employers that display…
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Leading Worldwide ServiceNow Provider Bolsters Human Experience Capability With Addition of Renowned Service Portal Company Highmetric, a technology strategy, design and operations provider and an Elite Partner of cloud computing platform…
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