employee experience

With SoGoSurvey 28.0, companies can take advantage of predictive analytics — and much more. Enterprise online survey provider SoGoSurvey rolled out its latest release, SoGoSurvey 28.0, featuring enhancements that allow users more…
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Employees are more likely to quit their jobs in 2022, and prioritize human connection and purpose more than ever before in the world of hybrid work Qualtrics, the leader and creator of the Experience Management (XM) category, today…
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Industry veteran joins fintech, helping expand access to Digital Customer Service for financial services companies across the globe Glia, a leading provider of Digital Customer Service, announced that veteran Qualtrics executive and…
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● Data from 2,000 global customers with insight from business transformation leaders at THG Ingenuity, Wayfair, gohenry, Wave, LAUDA, Funda, WaterAid and University of Brussels ● eCommerce spend increased by 99% in 2020 ● Investment…
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The Software Report Award Recognizes Women Who Have Served as Role Models for the Next Generation of Leaders Seeking to Enter and Succeed in the Tech Sector The first global provider of integrated employee experience and workforce…
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The Medallia Digital Suite is a first-to-market solution combining feedback with complete behavioral data to help customers improve digital experiences to drive conversion and revenue. Medallia, Inc., the global leader in customer and…
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Embedded in the Genesys Cloud CX™ platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower contact center agents eGain Corporation, a leading cloud platform provider for customer…
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ControlUp, the industry leader in Digital Employee Experience management announced today that the Globee® Awards, organizers of world's premier business awards programs and business ranking lists, has named ControlUp a Gold winner in the …
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Viasat Inc. , a global communications company, announced it issued its inaugural Environmental, Social and Governance (ESG) report, detailing the Company's ESG strategy, initiatives and key performance metrics. The Company plans to share…
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Report evaluates content services vendors' Completeness of Vision and Ability to Execute Hyland was named a Leader in the 2021 Gartner Magic Quadrant™ for Content Services Platforms*, marking the 12th consecutive year Gartner has…
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Firstup, the digital employee experience leader, today introduced Firstup Email, which helps internal communications teams deliver an enhanced digital employee experience. To help enterprises overcome the challenge of attention overload in…
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Medallia, Inc., the global leader in customer and employee experience, today announced recognition from the 2021 Comparably Awards for Best Company Happiness, Best Company Compensation, and Best Company Perks + Benefits. Marketing…
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Medallia will help McLaren capture fan and employee feedback to deliver the best possible experiences. Medallia, Inc, the global leader in customer and employee experience, and McLaren Racing today announced a partnership establishing…
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Company highlighted delivery of mission critical customer service that makes a difference in the lives of millions every day Conduent Incorporated, as part of Customer Service Week, recognized the contributions of its nearly 60,000…
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Employee experience leaders in a new survey from Medallia and The Josh Bersin Company were 12x more likely to indicate revenue growth of more than 20% over the last year. Medallia, Inc., the global leader in customer and…
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Yellow.ai's platform offers seamless interoperability across multiple use-cases, languages, and communication channels Based on its recent analysis of the Middle Eastern and South Asian conversational AI market, Frost & Sullivan…
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New Integrated Research, Media, and Events Firm Will Focus on CX Business Opportunities and Best Practices Across 20 Industry Sectors and 7 Market Segments Dash Network announced its formation to provide global market analysis and…
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Mintel, the experts in what consumers want and why, has announced exciting changes to its global leadership team. After 16 years as Chief Executive Officer, expanding Mintel's consumer and category research to over 80 markets worldwide,…
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Leaders share how to tackle the new definition of "business as usual" in the latest issue of Customer Strategist Journal The pandemic forced brands to accelerate their digital transformation, leading to vast improvements in brand…
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Partnership helps reduce manual processes and save cost by automating the management and delivery of a wide range of digital rewards. Rybbon, a leading provider of digital rewards, announced a partnership and the availability of a new…
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