employee experiences

ServiceNow , the leading digital workflow company that makes work, work better for people, announced that Jacqui Canney has been named as the company’s new Chief People Officer, leading all aspects of talent strategy, including employee…
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Mediavine, the largest exclusive full-service ad management firm in the U.S., is proud to celebrate Certification Nation Day on June 22 along with the community of Great Place to Work-Certified™ companies across the country. Great Place to…
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BoardEx, the leading provider of people and relationship intelligence on senior decision-makers, announced its latest customer relationship management (CRM) offering – BoardEx for Dynamics. The application embeds into…
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8x8 Recognized as a Leader for the Ninth Year in a Row 8x8, Inc., a leading integrated cloud communications platform, announced it has been named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service,…
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Frost & Sullivan's brief highlights that PM tools that make agents' jobs simpler and allow them to better connect and serve customers will ultimately impact CX A differentiated customer experience (CX) is at the heart of service…
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Developers rally to help their organizations and surrounding communities navigate the pandemic Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced the winners of the Pega…
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Enables More Than 2,500 Employees Across 128 Offices with Work Remotely Capabilities in Response to COVID-19 NWN and Arrow Exterminators orchestrated the smooth technology shift that provided the ability for 2,500+ Arrow employees to…
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Fuel Cycle, a leading experience management platform announces several product enhancements made to the platform January through April of 2020. These enhancements for customers help accelerate insights and action across brand, product,…
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Visual support via mobile camera share enables field service and customer service teams to deliver on-site support from afar LogMeIn is making it simple and safe for organizations to provide exceptional customer and employee experiences…
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The Institute of Customer Service Has Selected Its Finalists in Esteemed UK Customer Satisfaction Awards, Recognising Innovation and Expertise in Customer Experience InMoment, the leading provider of experience intelligence (XI), is…
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One of the leading management and technology consulting firms for the public sector will combine their world-renowned services with Qualtrics’ experience management technology to reimagine how federal agencies deliver customer and employee…
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With nearly half of consumers reporting they would pay a higher price for a product in exchange for better customer experience (CX), there’s no understating the importance of driving loyalty through CX. With technology such as loyalty…
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Combines the Best of SDL’s Web Content Management, Structured Authoring and Enterprise Search in One Intelligent Content Platform SDL, a global leader in content creation, translation and delivery, announces the latest release of its SDL…
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