Browsing Tag

experience management platform

Experience.com Announces Arrival Of Jessica Kriegel As Chief People And Culture Officer

Experience.com, home of the world’s most impactful Experience Management Platform, today announces that it has hired culture transformation specialist and Oracle veteran Jessica Kriegel as its Chief People and Culture Officer (CPCO). Kriegel, a renowned speaker and author, is an expert at building intentional cultures that power strategy and accelerate performance. Marketing Technology News: FTD Puts the Customer at the Center of Its Digital Transformation With FullStory Coming to Experience.com from Oracle,…

Britelite Immersive Acquires Fabl to Create First-of-Its Kind Experience Management Platform

Veteran Tech Industry Marketing Executive Daina Middleton Takes Over as CEO Britelite Immersive, a creative technology company that builds immersive and interactive experiences for brands and marketers, has acquired content management platform Fabl to create a first-of-its kind Experience Management Platform, effective immediately. As a result of the acquisition, Britelite’s proprietary software, Litehouse, will combine online, virtual and physical experience oversight into a single platform, launching an entirely new…

Questback Embraces Oracle Cloud to Widen Access to Leading Experience Management Platform

Questback, the enterprise experience management technology company, announced the availability of its solution on the Oracle Cloud. Questback is a powerful, yet easy-to-use solution that allows organizations to run decentralized feedback initiatives over the course of the employee, customer, and product journey. It is used by over 1,700 top brands in 27 countries, in 133 languages. As part of Questback's strategic move to the public cloud and focus on expanding its reach, Questback has been listed on the Oracle Cloud…

Content Pilot Releases New Version of Experience Management Software for Law Firms

Content Pilot LLC launches a revised version of its experience management platform, called “CP Deals and Cases KM.” The updated system expands its precedent-setting experience management system into the areas of knowledge management and matter pricing – offering a 360-degree view of every matter; lawyer; and client, practice, and industry team. Legal marketing and technology agency Content Pilot LLC announces the release of CP Deals and Cases KM. This new Knowledge Management edition expands its precedent-setting…

Fuel Cycle Releases Qualitative Analysis Feature

Fuel Cycle, a leading experience management platform announces several product enhancements made to the platform January through April of 2020. These enhancements for customers help accelerate insights and action across brand, product, customer, and employee experiences. Of note is Fuel Cycle's new qual-to-quant capabilities available to insights communities. "Businesses in every industry are faced with increased need for fast-moving, highly-efficient insights," said Eran Gilad, Fuel Cycle's CEO. "Qualitative,…

NWN Highlights Citizen Impact of ‘Improving Public Sector Customer Experience’ at California CIO Academy

NWN, a leading technology-enabled service provider focused on transforming the customer experience, will detail an effective and efficient approach to improving the public sector customer experience at the California Public Sector CIO Academy next week. NWN will be a sponsor of the CIO Academy event, for which NWN's Steve Nagai serves on the advisory board. Marketing Technology News: Future CEO: Top 6 Skills That You Need in 2020 NWN has a long history of public sector partnerships in the state of California. Many…

Subaru Selects MaritzCX Customer Experience Platform to Accelerate Its Program Delivery and ROI

Four Solutions Evaluated, MaritzCX Automotive Experience and Experience Management Platform Features Earn Highest Scores Across Every Category Following a competitive internal review and third-party evaluation, the MaritzCX Platform defeated four challenger solutions to become Subaru Canada’s experience management solution. It replaces the customer experience (CX) program Subaru Canada had used for more than a decade. The experience management platform met all the criteria on Subaru Canada’s “shopping list”: category…