Experience Management

Qualtrics, the leader and creator of the experience management category, released details about the impact of its partnership with Manchester City, which is helping to transform the fan experience in stadiums and online. As Manchester…
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Acquisition expands Alchemer’s ability to help brands close the loop with their customers Alchemer – a global leader in experience management and enterprise feedback technology – announced today the acquisition of Apptentive, the…
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Annual showcase highlights top feedback management and analysis features and solutions, as voted on by Sogolytics users. Sogolytics, leader in feedback and experience management, recently wrapped up the year with its #FavoriteThings:…
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Alida Innovation Day recognizes the global innovators designing industry-leading advancements in experience delivery Alida, a leader in experience management, announced that it will host innovation Day, a global virtual event showcasing…
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Qualtrics, the leader and creator of the experience management category, today announced that hundreds of organizations worldwide, including L.L. Bean and Vinfast, selected its customer experience solutions in the third quarter of 2022 to…
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Qualtrics, the leader and creator of the experience management category, announced its biggest quarter in government yet with dozens of U.S. government agencies, including the Centers for Medicare & Medicaid Services, the National…
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Fall 2022 product release enhances TXM platform to help companies drive higher engagement through interactive customer feedback Alida, a leader in experience management, delivered its Fall 2022 product release, bringing to market new…
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When it comes to customer satisfaction, government services rank below all industry experiences New solution enables government organizations to engage customers, generate insights and improve web experiences to enhance…
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Qualtrics recognized as a top provider and secures leadership awards in several G2 Reports for Fall 2022 Qualtrics, the leader and creator of the experience management category, announced Qualtrics CoreXM was named the top leader in…
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-Customers can now collect, analyze and take action on both qualitative and quantitative feedback, all on the Qualtrics platform -Qualtrics' sophisticated machine learning analyzes sentiment and emotions from the comments consumers…
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-The company will unveil new product innovations on the XM Platform to help organizations connect more deeply with their customers and employees – and make business more human -Participants will get insights on connecting through…
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New benchmarks for employee experience, contact center and healthcare contextualize customer, patient and employee feedback, enabling organizations to take swift, targeted action to improve experiences Qualtrics , the leader and…
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SoGoSurvey announced it is rebranding as Sogolytics, a move designed to showcase the growth and power of its enterprise experience management offering. Enterprise feedback management provider SoGoSurvey announced today their relaunch under…
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Tenured SAP leader replaces retiring board member DJ Paoni Qualtrics, the leader and creator of the experience management (XM) category, announced that SAP Chief Operating Officer for Customer Success Robin Manherz has joined the…
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Qualtrics the leader and creator of the experience management category, announced that hundreds of organizations worldwide, including the PNC Financial Group and Repsol, selected its customer experience solutions in the second quarter of…
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Organizations across Japan will now be able to access the Qualtrics XM/OS platform locally via data center in the AWS Asia Pacific (Tokyo) Region Company expands its presence in Tokyo with a new HQ and launches tailored XM Solutions for…
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Leading cosmetic company will use Qualtrics to capture and respond to ongoing feedback from its 46,000-strong global team Insights captured will enable Shiseido to inform and optimize its shift to more diverse work styles Qualtrics, the…
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Exoprise receives high scores in application monitoring, SaaS app monitoring, network monitoring, ISP monitoring, and synthetic testing criteria for Microsoft 365, SaaS, and third-party VoIP apps Exoprise, a leading Digital Experience…
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Hundreds of local government organizations including Kent County, Mich. and the City of Kitchener in Ontario, Canada use Qualtrics to help understand and improve resident experiences with government services. Qualtrics , the leader and…
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Qualtrics UK customers will be able to access the Qualtrics XM/OS platform locally via data centre in the AWS London Region Qualtrics also invests in new London office and customer centre Qualtrics, the leader and creator of the…
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