Experience Management

Clarabridge's leading omnichannel conversational analytics capabilities enable companies to capture and analyze everything their customers say, wherever they say it, including social media, emails, support calls, chats and product reviews…
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Leaders from the retail, automotive, academic, travel and hospitality, technology, financial, insurance and health care industries trust Qualtrics to help them design and improve the experiences that matter most Qualtrics, the world's No.…
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Analyst Report States: “Compared with other vendors we evaluated, Optimizely shows strength in testing and optimization, digital commerce, and platform operations” Leading provider of digital experience platform solutions,…
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Research also found that Reputation Score Correlates with Higher Top Line Revenues for Multifamily Housing Reputation, the global leader in reputation experience management (RXM), released findings from its 2021 Property Management…
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Qualtrics the world's No. 1 Experience Management (XM) provider and creator of the XM category, announced that Beneva, the largest mutual insurance company in Canada, has selected Qualtrics CustomerXM™ to listen to customer feedback in…
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Leaders in experience management consultancy, New Metrics, have announced becoming a Recognized Training Provider (RTP) with the CXPA (Customer Experience Professionals Association) to allow customer experience professionals to validate…
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With Qualtrics, companies can make data-driven decisions around where employees want to work, what they need out of physical office spaces, and which changes can be implemented to fit the needs of their workforce New Qualtrics research…
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Four new solutions help companies design web and in-app experiences that combine consumer feedback and digital analytics to acquire new customers, engage existing customers, and improve brand loyalty Qualtrics partners with Contentsquare,…
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Orbita, an award-winning provider of conversational AI solutions for healthcare and life science organizations, has announced the appointment of Patty Riskind as the company's new CEO. Marketing Technology News: Alliance Develops…
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Leaders from the technology, banking, public sector, automotive, environmental, and healthcare industries trust Qualtrics to help them design and improve the experiences that matter most Qualtrics, the world's No. 1 Experience Management…
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Over 75% of consumers tried new online experiences during the pandemic, such as ordering groceries, taking a virtual fitness class, or getting medical care -- and that trend will continue, even as economies reopen Post-pandemic, consumers…
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The command center empowers customer service agents to deliver great experiences that lead to higher customer satisfaction and retention Qualtrics, the world's No. 1 Experience Management (XM) provider and creator of the XM category, today…
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Qualtrics , the world's No. 1 Experience Management (XM) provider and creator of the XM category, announced that it has been chosen by Stanford Health Care to transform and elevate the health system's entire patient experience program.…
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XM/OS includes three core services that empower organizations to quickly understand customers' and employees' needs, and adjust experiences in real-time to lead in times of disruption Qualtrics, the world's No. 1 Experience Management (XM)…
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DesignXM is a new product for researchers and analysts to conduct sophisticated research at scale and accelerate decision-making based on customer insights Experience Design studio is a set of new solutions that help business leaders…
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More than 50% of workers believe they have been more productive working remotely, and 35% of employees actually feel more connected with co-workers than they did before the pandemic Successful companies are putting experience…
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Partnership will help Japanese organizations rapidly design and improve customer and employee experiences in an increasingly competitive market IBM Japan becomes the first Qualtrics reseller in Japan Qualtrics, the world's No. 1…
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Powerful Social Listening and Analytics Innovations are a Perfect Match for Robust Reputation Experience Management Platform Reputation, the global leader in reputation experience management (RXM), today announced it has acquired Nuvi, a…
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New solutions give organizations a holistic view of heath of their customer relationships to help them improve the experiences they provide across the customer journey Qualtrics, the world's No. 1 Experience Management (XM) Platform and…
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The partnership combines best-in-class digital shelf technology with eCommerce and marketing solutions to drive growth for global CPG brands and manufacturers Avionos, which designs and implements digital commerce and marketing solutions,…
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