Browsing Tag

Experience Management

Qualtrics Launches CoreXM, the Most Advanced Enterprise Insight Platform and the Foundation of Experience Management

CoreXM Unlocks Powerful Solutions to Help Experience Management Professionals Analyze Vast Amounts of Experience Data (X-Data), Improve Feedback Quality, and Take Action on Insights in Real-Time Qualtrics, the leader in customer experience and creator of the experience management category, launched CoreXM, the industry-leading insight solution and foundation of experience management (XM). CoreXM encapsulates all the innovative capabilities previously found in Qualtrics Research Core™ while adding groundbreaking…

Qualtrics Adds Powerful Enhancements to Conjoint XM Solution

Self-Service Conjoint Tools Allow Insights Professionals to Predict Customer Preferences and Optimize Product and Packaging Decisions Qualtrics, the leader in experience management, announced broad feature enhancements to its groundbreaking Conjoint XM solution, which empowers companies to identify what features are most important to a customer when buying a product or service. The Qualtrics Conjoint XM solution scientifically identifies preferences that consumers have for different features by automating the testing…

Qualtrics Ranked Top 10 Most Innovative Company in 2019 GRIT Report

Qualtrics Named as a Leader in Every Category Including Data and Analytics, Technology, and Qualitative Research Qualtrics, the leader in experience management, was named one of the top 10 most innovative companies in the 2019 Greenbook Research Industry Trends (GRIT) report. In recognition of its innovative technology, Qualtrics ranked No. 8 on the Top 50 list traditionally dominated by research agencies and consultancies. The experience management company was also named a leader in every subcategory including…

Qualtrics Announces New Survey Programming Capabilities to Accelerate Modern Research

New APIs Allow Insights Professionals and Research Agencies to Spend Less Time Designing Surveys, and More Time on Deriving Insights That Matter Qualtrics, the leader in experience management, announced the addition of API driven survey programming capabilities to Qualtrics Research Core™ - its market-leading insights platform. The new capabilities allow insights professionals and research agencies to automate the creation and launch of even the most complicated research projects, allowing them to spend less time…

Medallia Names Software Industry Veteran Rob Bernshteyn to its Board of Directors

Coupa Software CEO Adds Deep Expertise to Experienced Board Medallia, Inc., the global experience management leader, announced the appointment of Rob Bernshteyn, the Chief Executive Officer and Chairman of the Board of Coupa Software, as a new member of Medallia's Board of Directors. Bernshteyn's decades-long experience in the enterprise software industry is exemplified in his role at Coupa, where he drives the company's overall strategy and execution. For the past 10 years, Rob has led Coupa from an early start-up to…

Medallia Becomes Premier-Level Partner in Adobe Exchange Partner Program

Giving marketers unprecedented solutions to manage and personalize end-to-end customer experience Medallia, Inc., the global leader in experience management, announced its status as a Premier partner in the Adobe Exchange Partner Program, a global technology partner ecosystem. This top-tier partner designation recognizes a select group of innovative, best-in-class solutions and provides in-depth collaboration in categories that are critical to the success of Adobe customers. The Premier partnership offers deep core…

How to Achieve Profitability with Digital Marketing?

Focusing on Digital Marketing Can Help You in Increasing Profits like None Other Because of It 100% Measurable and Accountable Are you done with earning money through your 9-5 tiresome job? Pretty much, I guess! Fortunately, we have severe digital transformations happening around. I call the millennial population as 'technology natives' while many older generations are technology immigrants who are fortunate enough to see the world brimming with endless possibilities. Earning a significant amount of money through…

SAP Paves the Path to Create Outcome-based Intelligent Enterprises With Experience Management (XM)

SAP Announces 10 New SAP Qualtrics Offerings Apple and SAP Enable Easy Integration of Machine Learning with Native Apps for Enterprise SAP SE ushered in a new era in the way consumers and enterprises interact with each other. Just three months after completing its acquisition of Qualtrics, SAP has rolled out 10 new offerings that combine experience data (X-data) with operational data (O-data) to measure and improve the four core experiences of business — customer, employee, product and brand. The rollout of this system…

Medallia Names SaaS Veteran Mitchell K. Dauerman to its Board of Directors

Ultimate Software's EVP and Former CFO Becomes Medallia's Fourth outside Director Medallia, Inc., the global experience management leader, announced the appointment of Mitchell K. Dauerman, former Chief Financial Officer of Ultimate Software who currently serves as the company's EVP of Investor Relations, as a new member of Medallia's board of directors. Under Dauerman's leadership, Ultimate Software grew from a market cap of $180 million and 299 employees in 1998, to a company with a current market value of over $11…

Qualtrics Expands on Largest Benchmark Library for Experience Management with Addition of Industry-Leading XM Benchmarks and Custom Market…

Customers Can Easily Access Customer and Employee Experience Benchmarks from NPS Prism, a New Benchmarking Venture from Bain & Company, IBM Kenexa Worldnorms, Walker, and the XM Institute Qualtrics, the leader in experience management, announced that customers using Qualtrics CustomerXM and EmployeeXM now have access to XM Benchmarks and custom market research from the world's leading providers, including NPS Prism, a new benchmarking venture from Bain & Company, IBM Kenexa WorldNorms, Walker and the XM Institute.…

Qualtrics Empowers Companies to Take Control of Brand Strategy

Qualtrics Brand Tracking Provides Prescriptive Actions for Brand Strategy Based on the Industry Leading Qualtrics Experience Management Platform Qualtrics, the leader in experience management, announced the launch of Qualtrics Brand Tracking, a breakthrough brand monitoring solution on the Qualtrics XM Platform that promises to transform how companies manage their brand strategy across their organization. Built on the Qualtrics Experience Management (XM) Platform, Brand Tracking integrates with Qualtrics customer,…

Qualtrics Adds More Power, Intelligence and Automation to Its Market Leading Insights Product

New Capabilities Help Experience Management Professionals and Researchers Modernize Their Workflows to Increase the Speed and Quality of Breakthrough Insights Qualtrics, the leader in market research and experience management, announced a series of new product enhancements to Qualtrics Research Core, the world's leading insights technology built on the Qualtrics XM Platform. With these innovations, Qualtrics continues to modernize experience management and market research with powerful analytics, built-in predictive…

Qualtrics Partner Network Grows to over 100 Global Members and Expands into Five Programs in Its First Year of Revolutionizing Customer,…

Qualtrics Partner Network Expands into Five Programs to Support Organizations of All Sizes and Industries on Their Experience Management Journey Qualtrics, the leader in experience management, announced that over 100 organizations have joined the Qualtrics Partner Network (QPN) in the first 12 months since its launch. The Qualtrics Partner Network, combined with the technology of the Qualtrics Experience Management (XM) Platform, extends the experience management capabilities and solutions available to help customers of…

Experience Management Leader Medallia Appoints Estelle Villard as Vice President & Country Manager of France

Experience Management Expert Appointed to Accelerate Growth in France Medallia, Inc., the global Experience Management leader announced Estelle Villard as the new Vice President and Country Manager of Medallia's operations in France. Global demand for improved experience is unanimous across the board and France has a long history of innovation and high-quality experience. A recent study from Medallia around customer demands found that 64 percent of customers said they have avoided a brand due to just one bad…

Acquia Appoints SaaS Pro Matt Kaplan to Lead Product Team

 Matt Kaplan Joins Acquia from LogMeIn Digital experience company Acquia has announced the appointment of Matt Kaplan as its new senior vice president of product, who is responsible for advancing Acquia’s portfolio of platform applications that power world-class digital experiences. Matt Kaplan joins Acquia from LogMeIn, where he served as Chief Product Officer and general manager of emerging products. “Matt is extremely growth-oriented and passionate about innovation. He’s a creative force who knows how to design…

Qualtrics Announces Online Community Connecting Experience Management Platform Users

Qualtrics, the leader in research and experience management, announced the Qualtrics Community, a new, online forum to bring together users of the Qualtrics Experience Management Platform™. The Qualtrics Community allows users to share best practices, tips and advice about using the Qualtrics Experience Management Platform, the world's only unified experience management platform, utilized by over 8,500 enterprises worldwide to manage the core experiences they provide across their businesses—including customer, product,…

TechBytes with Keith LaFerriere, Chief Creative Officer, Verndale

Keith LaFerriere Chief Creative Officer, Verndale From a modern marketer's perspective, the differences between User Experience (UX) and Customer Experience (CX) have widened significantly. To understand how marketing technologies influence the delivery of relevant UX and CX, we spoke to Verndale's Chief Creative Officer (CCO), Keith LaFerriere.Tell us about your role at Verndale and the team and technology you handle. As Chief Creative Officer of Verndale, I lead the UX and Creative Design practice groups, business…