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Jason VandeBoom has been recognized as the EY 2021 Entrepreneur of the Year, highlighting the huge steps that ActiveCampaign, the leader in customer experience automation (CXA), has made in the past year toward transforming the way…
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DealerAI, the pioneer in digital conversation technology, introduces their comprehensive, proactive AI chat solution for the automotive industry that caters to dealerships and consumers. Marketing Technology News: Alliance Develops…
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CM.com, a global leader in cloud software for conversational commerce, has been positioned as a Major Player in the 2021 IDC MarketScape for Worldwide Communication Platform as a Service Vendor Assessment. Marketing Technology News:…
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Venio Systems today announced a significant milestone of ingesting and processing chat-based communications in eDiscovery with the addition of Microsoft Teams. This development addresses the issue many companies face with the dramatic…
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ClutchPoints, a sports platform for fans, by fans, and GameOn Technology, the industry-leading conversational AI platform, announced that the organization's official chat application is coming soon to Facebook Messenger. This new…
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Mitto, a leading provider of global omnichannel communications solutions, announced messaging connectivity for three of the world's most popular social media channels: Facebook, Instagram and Twitter. Mitto's robust portfolio — which…
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The Miami FC, Miami's longest tenured professional soccer team, and GameOn Technology, the industry-leading conversational AI platform, announced today that the organization's official chat application is coming to Facebook…
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Sinch AB (publ), a global leader in cloud communications for mobile customer engagement,  launched a worldwide API for business messaging through Instagram to coincide with the availability of the Messenger API for Instagram announced by…
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Yum! Brands, Inc.announced that it has acquired Tictuk Technologies, a leading Israeli omnichannel ordering and marketing platform company. The addition of Tictuk to Yum! Brands’ technology portfolio will give the Company the ability to…
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Deal to Bring Personalized, Conversational Experiences to Pacers Fans Ahead of the NBA Draft The Indiana Pacers and GameOn Technology, the industry-leading conversational applications platform, announced that the official team chat…
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Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, announced its Fall ‘20 release, available globally with 400+ new innovations to help businesses connect with customers across digital channels. Building on…
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After closing a $4.25M funding round, Octane AI looks to Adams to help build the brand and scale growth as it aims to empower ecommerce marketers with tools to differentiate and scale their stores Octane AI, an all-in-one platform for…
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WHO can now provide faster, verified responses to queries; helping more people protect themselves from COVID-19 Sprinklr, the world’s leading Customer Experience Management (CXM) platform, announced new Artificial Intelligence (AI)…
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Manuel Suarez, CEO of the AGM Marketing agency and award-winning Facebook Messenger marketer will join Daymond John, Shark Tank co-host, and founder of the FUBU clothing company, on Daymond's show Power Talks on Tuesday, July 7th at 1:30 pm…
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This new integration empowers agents to reply directly to messages from Facebook users within the CallTrackingMetrics app CallTrackingMetrics, a leading provider of call tracking and omnichannel communications software, announces today a…
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New technology makes communicating immediately with advertisers on direct mail as easy as taking a picture from your phone DirectMail.io has always been at the forefront of new technology. They were one of the first innovators of the…
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Khoros helps brands efficiently manage high customer support volumes in digital channels and offers its technology to government health organizations in Facebook’s Messenger program Khoros, a global leader in customer engagement…
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Opera is adding a built-in Instagram feature to the newest version of its desktop browser, Opera 68. The popular browser (Windows, Mac and Linux) already has several built-in messengers in the sidebar, including Facebook Messenger, WhatsApp…
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ManyChat users now have the ability to quantify Facebook Messenger and Shopify marketing campaigns ManyChat, the number one Chat Marketing platform, announced it has acquired Converlytics, which enables businesses to track, analyze, and…
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New product suites democratize service and sales software by making it easy to try, buy and use Zendesk, Inc.  announced new, powerful Support and Sales Suites, expanding its service-first CRM solutions by enabling service and sales…
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