According to a customer experience report published by NewVoiceMedia, US companies lose more than $62 billion annually due to poor …
![[24]7.ai Extends Messaging Leadership with Industry Leading Conversational AI](https://martechseries.com/wp-content/uploads/2019/11/247.ai-Extends-Messaging-Leadership-with-Industry-Leading-Conversational-AI-840x440.jpg)
[24]7.ai Extends Messaging Leadership with Industry Leading Conversational AI
Support for Leading Messaging Platforms and Integration with IBM Watson and Google TensorFlow Builds on the Company’s Strong AI Legacy …
8 Fail-Proof Tips to Grow a Digital Marketing Agency
There’s are lot of Marketing agencies out there that want to call themselves “boutique” – they’re small, they work with …
MarTech Interview with Larry Kim, Founder and CEO at MobileMonkey
"AI, ML and Automation are helping businesses gain more efficiencies to become more competitive and scale faster with technology." Tell …
HubSpot Expands Functionality of its Growth Platform With New Features Announced at INBOUND 2019
New features include a machine learning tool to remove duplicate contacts, expanded functionality in Sales Hub Professional, and improvements to …
Salesforce Adds New Conversation Channels to Salesforce Essentials, Giving Small Businesses Personalized Ways to Interact with Customers
With Salesforce Essentials, Small Businesses Can Easily Adopt the World’s #1 CRM Platform– Designed to Scale and Grow with Them …
MarTech Interview with Robert Gerstmann, Co-Founder and Chief Evangelist at Sinch
"The rise of social communication has completely redefined how we communicate with our friends and family. " Tell us about …
MarTech Interview with Robert Vis, CEO at MessageBird
"AI is particularly interesting when it comes to the intersection of Cloud Communications and the Internet of Things. " Tell …
Chatbots Can Effectively Resolve 65% of Customer Inquiries When Applied to the E-commerce Industry
A Study by Aivo Explores the Current Use Companies Are Making of This Solution and the Impact It Has on …
Zendesk Unveils Next Generation of Conversational Messaging Experiences
Company Acquires Smooch to Expand Zendesk’s Omnichannel Leadership; Launches New Whatsapp and Slack Integrations Zendesk, Inc. announced it acquired Smooch …
TechBytes with Alice Blair, Head of Marketing, Engage Hub
Tell us about your role at Engage Hub and the team/technology that you handle. Engage Hub provides solutions that bring …
Why Facebook Is Still the Strongest Social Media Platform When It Comes to Advertising
“Facebook is dead.” “The content sucks.” The media beatdown never stops. And yet we’re seeing up close how brands are …
MarTech Interview with Damian Kelly, VP Offer Management, Genesys
"Successful scaling means that your cost to acquire or serve each new customer reduces as you grow." What inspired you …
Frost & Sullivan Recognizes LivePerson Conversational Commerce and AI Offerings for Financial Services with “Global Customer Value Leadership Award”
Unique, End-To-End Approach to Conversational Commerce and AI Creates a “Seamless Experience,” Says Leading Industry Analyst Firm Following a review …
EyeLevel.ai Pioneers New Capabilities to Deliver on Contextual Advertising
Sales and Marketing Teams Will Excel with EyeLevel’s Technology. The Company Offers an Infusion of Relevant Advertising When Customers Converse …
Infobip and Teckst Partner to Offer Conversational Customer Experience to Businesses Globally
New Platform Will Enhance Marketing and Amplify the Customer Experience for Global Brands Infobip, a global communications platform for businesses, …
LivePerson Acquires Conversable to Amplify AI-Powered Social Listening and Messaging Capabilities
AI and Automation Development Teams from Conversable Will Join LivePerson’s Global Product and Technology Organization to Make Conversable Technology More …
MessageBird Introduces Programmable Conversations
New Omni-Channel Messaging Solution to Unify the World’s Most Popular Communications Channels through a Single API MessageBird, the Amsterdam-based cloud communications …
LINE FRIENDS Launches ‘BT21’ Sticker and Camera Effects on Facebook and Messenger
‘BT21‘ Characters Beloved by Millennials from All over the World, Is Now on Facebook and Messenger! LINE FRIENDS, one of …
AI-Powered Intelligent Messaging Technology from Digital Air Strike Accelerates Sales for Businesses on Facebook and Websites
Response Path Allows Businesses to Start Conversations, Capture Leads and Convert to Sales with Intelligent Messaging on Multiple Platforms Including …