Genesys Announces Intent to Acquire Bold360 from LogMeIn
The combination is set to advance its Experience as a Service vision and deliver the next frontier of digital customer experience
Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys' Experience as a Service(SM) vision. Chosen by the largest businesses in the world and recognized by industry analysts, Bold360 is known for its…