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Glassbox

Glassbox to Unveil Experience Intelligence Technology at DigitalWorld Event

Glassbox, a leader in digital journey analytics, will reveal the next evolution in customer experience management, Experience Intelligence, at their annual user conference, DigitalWorld. Marketing Technology News: Vericast Survey: How Deals Play a Role in Return to Pre-Pandemic Activities The DigitalWorld virtual event will bring together leading digital experience experts and practitioners from May 25-26, 2021. Event speakers range in their background and industry of expertise, united by their approach to…

Glassbox Partners With Match-Maker Ventures to Expand Their Global Reach

Glassbox, the leading Digital Experience analytics provider for web and mobile applications, announced a partnership with Match-Maker Ventures (MMV), a global firm that specializes in matching leading corporations with best-in-class high-growth technology companies. The partnership is part of Glassbox’s strategic global expansion plans and will assist Glassbox in bringing their pioneering customer experience solutions to the world’s largest corporations. Marketing Technology News: New Benchmarking Tool Released To…

Glassbox to Showcase their Digital Consumer Experience Innovations and Strength of the Adobe Partnership at Adobe Summit

Glassbox, a leading Digital Experience analytics provider for web and mobile applications, will be showcasing their latest consumer experience innovations at Adobe Summit 2021 - The Digital Experience Conference, providing unique insights into the future of customer engagement and online consumer journeys. Marketing Technology News: AUDIENCEX Ranks #80 On Financial Times List Of Fastest-Growing Companies In The Americas Glassbox’s recently appointed Chief Marketing Officer, Asim Zaheer, will be speaking alongside…

The Benefits Of A Digital Brand Refresh And A Few Tips

Last year’s surge in e-commerce sales will not be remembered as a pandemic-era phenomenon that eventually gave way to a return to brick-and-mortar normalcy. Instead, it will be marked in time as a dramatic acceleration in a trend that pre-dated COVID-19. Indeed, one study found that the pandemic had sped up the shift from physical to digital commerce by as much as five years. Marketing Technology News: Nielsen Annual Marketing Report Underscores the Need for Brands to Evolve Strategies in Wake of… As customers grow…

Glassbox Now Supports More Than 1 Trillion Customer Journeys Annually; Celebrates Year Of Growth, Momentum & Rebranding

Company’s corporate rebrand will reflect advancements in customer experience technology as the company cements its position as market leader Glassbox, the leading Digital Experience analytics provider for web and mobile applications, today announced another year of significant growth and a milestone of supporting more than one trillion digital journeys annually. In 2020, the company saw additional investment, strategic personnel appointments and business growth. Glassbox is also launching a corporate brand-refresh to…

Glassbox Raises $40 Million to Power the Modern Digital Experience

Led by Brighton Park Capital, Series C will enable Glassbox to increase efforts improving site optimization and the customer experience for leading enterprises Glassbox, the leading analytics platform used to optimize user experiences on web and mobile applications, today announced a $40 million Series C funding round led by Brighton Park Capital. As part of the investment, Lisa Hammitt, Global VP of Data & AI at VISA and Special Advisor to Brighton Park, and Zachary Gut, a partner at Brighton Park, will join the…

Glassbox Announces Availability of Its Digital Experience Orchestration Platform on Salesforce AppExchange, the World’s Leading…

Glassbox customers can now benefit from real-time session replay directly in Salesforce, whilst accessing previously untapped level of insights Glassbox announced it has launched its Digital Experience Orchestration and big data analytics solution on Salesforce AppExchange, empowering customers to revolutionize the way customer service departments handle customer queries and complaints. Built on the Salesforce Platform, Glassbox is currently available on AppExchange at …

Frost & Sullivan Recognizes Glassbox for the Digital Customer Experience Orchestration Value it Provides to Enterprises

Glassbox's Digital Behavioral Analytics Solution Provides Clients with Unique Insights to Turn Information into Real-Time Actionable Intelligence Based on its recent analysis of the European market for digital customer experience analytics, Frost & Sullivan recognizes Glassbox Digital with the 2019 Europe Customer Value Leadership Award for its analytics solution, wherein the Digital Behavioral Analytics (DBA) solution is the cornerstone. Glassbox's capabilities combines Big Data, machine learning, behavioral and…

Glassbox Announces Strategic Partnership with Microsoft

Glassbox, the leading enterprise Digital Customer Experience solution, announced a new strategic partnership with Microsoft. Glassbox will actively work with Microsoft and its sales and marketing teams to sell its customer management solution to Microsoft’s extensive customer base, as well as its wide network of partners globally. By combining Azure cloud services and Glassbox Customer Experience solution, enterprises will be able to easily use Azure advanced Machine Learning technology to enrich Glassbox powerful…

Glassbox Distances Competitors by Patenting Its Technology for Recording Web Sessions

Glassbox, the leading enterprise Digital Customer Management solution provider, announced that a patent for its technology to record web sessions has been approved by the US Patent and Trademark Office (USPTO). The patent for “Systems and Methods for Recording Web Sessions” covers a proprietary technology in Glassbox’s digital customer management platform that records both client- and server-side, providing global enterprises with an evidential 360-degree view of their website and mobile app. Server-side website session…

Glassbox Raises $25 Million to Strengthen Its Position as the Leading Digital Customer Management Platform

Glassbox announced the closing of a $25 million round of financing led by Updata Partners, a leading software-focused growth equity firm based in Washington, D.C., and joined by Ibex Investors, CEIIF, the venture arm of CreditEase, and Gefen Capital. This takes its total capital raised since inception to $32.5 million. The investment will fuel Glassbox's hyper growth globally while accelerating product development efforts related to its automatic insight capabilities. "While successfully serving some of the largest and…