Hiver Announces a Suite of Productivity Features to Take on Traditional Customer Service Helpdesks
Hiver on Tuesday announced the launch of a slew of productivity features, including new Automations, Workload Distribution, and an all-new Mobile App. Hiver is the only helpdesk in the market that operates out of Gmail and boasts of such powerful functionalities.
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Talking about the launch, Niraj Ranjan, the CEO, and Co-founder of Hiver, said: "We shifted our focus from the shared inbox market to the customer service helpdesk market…