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Incident Management

Survey: 4 of 5 Technology Professionals Say Customer-Impacting Issues Impede Ability to Innovate

xMatters ‘State of Automation in Incident Management’ Report Finds Current Incident Management Processes and Tools Increasingly Insufficient for Driving Innovation and Maintaining Uptime Findings from the xMatters State of Automation in Incident Management research released show that enterprise digital transformation budgets continue to increase despite a recession, developers find it challenging to innovate and standard incident management tools and processes hinder digital service resilience. Digital service resilience…