Intelligent Virtual Agents

Five9 is recognized for strengths in omnichannel, no-code IVA development, and seamless handoff between IVAs and live agents Five9 Inc., a leading provider of the intelligent cloud contact center, today announced that it has been named…
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Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been identified as a Leader by Aragon Research, Inc. in the Aragon Research Globe™ for Conversational AI in the Intelligent…
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Further expanding NICE’s commitment to CXi, the newest CXone release offers first-of-its-kind capabilities to enable fully orchestrated frictionless CX NICE announced the Summer 2022 release of CXone, which adds new capabilities that…
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Third Quarter 2021 Financial Results to be Released on November 8 Five9, Inc, a leading provider of the intelligent cloud contact center, today highlighted its strong foundation and the significant opportunity ahead as a standalone…
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Verint , The Customer Engagement Company™, announced the completion of the previously announced transaction to acquire Conversocial, a leader in conversational customer experience delivered over messaging channels. Marketing Technology…
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The Digital Employee Builder lowers technical barriers for implementing conversational AI agents and dramatically compresses time-to-value Amelia, an IPsoft Company, is announcing the launch of its Digital Employee Builder that will…
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Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs), announced that its Studio platform has won the "Best Conversational Interface" award from AI Breakthrough, a leading market intelligence organization that…
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Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs), today announced the latest version of Inference Studio, which includes new features for rapidly scaling virtual agent applications across voice and digital…
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Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs) for sales and service organizations, announced that Inference Studio 6.3 has earned a Gold Stevie Award for best new version of an IVR Solution. The 14th annual …
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Intelligent virtual agents bridge automation with meaningful in-store interactions to enable efficient and engaging pickups Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs), announced that Stein Mart is using…
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