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Acquia And Kibo Partner To Deliver Frictionless Commerce To Customers

New integration enables retailers to deliver personalized customer experiences at scale Acquia, the digital experience company, and Kibo, a leader in cloud commerce, announced a strategic partnership to deliver frictionless commerce to retailers. Together, the two companies will empower brands to easily create robust headless ecommerce experiences using a unified customer view, and scalably optimize engagement across the customer journey with shoppable content. Acquia’s open digital experience platform helps companies…

Kibo Delivers Scalable Performance Through 800% Surge in Demand for AMMEX PPE

Medical glove manufacturer seamlessly served current and new clients through COVID-19 Kibo, a leader in cloud commerce, successfully scaled ecommerce operations by 800% during a surge in COVID-19-related demand for AMMEX, a seller and distributor of medical and industrial grade disposable gloves. AMMEX had no online ecommerce just two years ago, and has worked with Kibo to implement a flexible ecommerce solution for current and new clients that could easily adapt to changes in demand. That plan was tested to the extreme…

Kibo Announces Curbside Pickup to Help Retailers Meet Demands of COVID-19

Retailers are able to rapidly deploy an optimized BOPAC process with Kibo Kibo, a leader in cloud commerce, is releasing Curbside Pickup, a new fulfillment offering designed for retailers to meet growing demand for buy online, pick up curbside options (also known as BOPAC) resulting from COVID-19. In order to support retailers through the uncertain future of COVID-19, in Q4 and beyond, Kibo is offering promotional discounts throughout 2020 to help retailers launch curbside pickup operations in 30 days and weave it into…

Kibo Announces AdLink to Personalize the Post-Click Experience

Kibo’s Monetate connects targeted advertising with personalized marketing Kibo, a leader in cloud commerce, announced the release of AdLink, a new audience creation tool that enables marketers to efficiently personalize the onsite experience for traffic from paid media campaigns. With personalization from Monetate, Kibo empowers retailers to break down traditional silos between marketing and advertising and bridge the gap between the pre- and post-click experiences for consumers. By managing these two sections of the…

Kibo Retail Clients See 563% Increase in BOPIS Orders During COVID-19

Retailers were able to quickly enable BOPIS and curbside pickup with Kibo order management Kibo, a leader in cloud commerce, announced that the company’s retail clients received a 563% increase in Buy Online, Pickup In-Store (BOPIS) orders at the peak of the COVID-19 pandemic. BOPIS, which also includes curbside pickup, was gaining momentum as a popular new fulfillment tactic during the 2019 holiday season, but gained significant traction while social distancing regulations were in effect. Additionally, Kibo saw an…

Kibo’s AI-Based Personalization Drives 80% Conversion Rate Increase for Room & Board

Home furnishings retailer used Kibo’s Monetate to personalize customer experiences Kibo, a leader in cloud commerce, announced that the company increased online conversion rates for those visitors that engaged with personalized content by 80% for contemporary home furnishing company Room & Board. Room & Board worked with Kibo's Monetate to deliver personalization that leveraged the retailer's rich customer data and large library of creative assets. Through a scalable AI-driven program, Room & Board personalized…

Kibo Named a Strong Performer In eCommerce Report by Independent Research Firm

Kibo announced that the company has been named a Strong Performer in The Forrester Wave™: B2C Commerce Suites Q2 2020. The report identified the 10 most significant B2C commerce suites and researched, analyzed, and scored them for the report. Forrester notes that, “This report shows how each provider measures up and helps eBusiness and channel strategy professionals select the right one for their needs.” Forrester notes that B2C merchants are looking for simplicity, unity, efficiency and choice. As headless solutions become…

Kibo Adds COO To Champion Personalized Commerce For Clients

Kibo, a leader in cloud commerce, announced Brian Wilson has joined the company as its Chief Operating Officer. Brian brings more than 20 years of client enablement leadership in enterprise software, as well as extensive experience in building client champions for subscription and SaaS product companies. In his role as COO at Kibo, Brian will oversee customer success, ensuring that Kibo delivers highly personalized end-to-end customer experiences, including out-of-the-box order management and ecommerce, for brands at every…

Monetate Releases React Mobile SDK for Faster, Easier Personalization

Clients can create new mobile content quickly and easily, empowering retailers to deliver personalized messaging at scale Monetate, a Kibo company and leader in omnichannel personalization, announced it has released a new Software Development Kit (SDK) for the React Mobile JavaScript framework. This new offering gives customers a streamlined method to leverage Monetate’s platform capabilities on the React framework for single-page applications (SPAs) as they would for traditional multi-page applications. As retailers adapt…

Personalized Commerce Drives Higher ROI for Retailers According to Kibo Study

Fourth annual survey reveals half of retailers that personalize across the entire customer lifecycle earn 300% ROI or more Kibo announced the results of their fourth annual Personalization Study, which compared multichannel personalization return on investment across shopping and marketing customer touchpoints. The survey found that brands that offer “personalized commerce” are more likely to achieve the highest ROI. These retailers are also in the best position to quickly pivot the business to meet changing customer…

Taco Bell Personalizes Its Digital Ordering Experience with Certona

Taco Bell provides personalized menu item recommendations to its guests Certona, a Kibo company and global leader in omnichannel personalization, announced it has partnered with the world’s leading Mexican-inspired quick-service restaurant (QSR) Taco Bell to create a personalized experience for its guests. By working with Certona, Taco Bell looks to personalize menu recommendations and offers for registered users of its mobile app. This solution enables Taco Bell to support individual guest preferences, past dining history,…

Personalization Drives 5x Conversion Rates During Black Friday and Cyber Monday

Monetate Research Shows Increase in Personalization and Better Performance over Last Year Monetate, a Kibo Company and a worldwide leader in personalization, announced findings from Thanksgiving weekend including Black Friday and Cyber Monday. The company, which experienced a 2x increase in session volume this year over last year, found that retailers have increased their use of personalization, and are benefitting this holiday season with dramatically better conversion rates and order values. U.S. Conversion Rates…

Kibo Announces New Order Management Technology for Unified Commerce Cloud Platform

Kibo’s Unified Commerce Cloud now delivers more extensible and configurable order management capabilities to current and future clients. Kibo announced the release of new order management technology that considerably improves the usability, scale and extensibility of the company’s Unified Commerce Cloud platform. The release also includes features such as an updated UI, unified product catalog and inventory management and a flexible fulfillment platform that is based on a Business Process Management (BPM) engine. Kibo has…

Calendars.com Selects Kibo as Its New eCommerce Platform

Calendars.com and Kibo embark on a path to personalize customer shopping experiences across its entire family of brands Kibo, a leader in cloud commerce, announced it is partnering with Calendars.com to further the online retailer’s digital transformation journey. After a thorough evaluation process of competing solutions, Calendars.com selected Kibo’s eCommerce solution to update the online presence of its brand. Additionally, Calendars.com plans to expand the use of Kibo to service its umbrella company, Go! Retail…

Monetate Acquired! What This Means for the Unified Cloud Commerce Industry?

Unified Commerce Cloud is a unique ecosystem. It keeps adding more and more Martech and AIOps players every year, mostly through CDPs, Mobile CRMs and BI tools. Funding is good, and so are sales and partnerships. When Splunk bought SignalFx for $1.05 billion, we knew that the digital businesses would take inspiration from the development. Today, Monetate is snapped by Kibo Commerce. Monetate is a leading testing and optimization provider. The deal would allow Monetate to join Kibo and Certona crews and empower retailers…

Certona, A Kibo Company, Named a Leader in 2019 Gartner Magic Quadrant for Personalization Engines

Certona, a Kibo company and the global leader in real-time AI-powered omnichannel personalization for the world’s largest brands and retailers, announced today it has been named a Leader in Gartner’s 2019 Magic Quadrant for Personalization Engines. The report evaluates personalization engines based on the vendor’s ability to execute and completeness of vision. This is the second year in a row Certona has been named a Leader in Gartner’s Magic Quadrant for Personalization Engines. “We are thrilled to be recognized as a…

Kibo Announces Enhanced B2B Features to eCommerce Platform

New Features Will Allow Kibo’s B2B Customers to Bring Together the Front-End Accessibility of Kibo’s Ecommerce Platform With the Administrative Power of an Enterprise Solution Kibo, a leader in cloud commerce, announced it has recently released new eCommerce enhancements designed to give B2B retailers, wholesalers, and brands a more comprehensive out-of-the-box eCommerce platform to seamlessly manage the complexity of B2B tasks while providing an intuitive user interface that business users can easily master. These…

Kibo Appoints David Post as CEO

As the New Executive David Post to Fuel the Next Phase of Growth and Development for Omnichannel Commerce Technology Leader Kibo, the world’s leading cloud-based omnichannel commerce platform, announced David Post as its new Chief Executive Officer. He brings two decades of experience in the high technology and software space across a number of vertical industries, including transportation and logistics, real estate, and healthcare. Kibo is transforming the commerce industry through a single, omnichannel platform that…