Browsing Tag

knowledge management solutions

ResultsCX Launches Enhanced Social Media Customer Experience Management Services

ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies worldwide, announced it has expanded its digital and social media experience management operations to provide comprehensive customer care on behalf of its client brands. The company now offers simultaneous monitoring, triage, and response across hundreds of social channels and digital brand properties; online reputation management strategies; and content moderation that present a singular brand experience to customers. Marketing…

Ikon Science Announces Collaboration with AWS

Next-Generation Product Focused on Solving Subsurface Knowledge Management Challenges Ikon Science, a global provider of geopredictive and knowledge management solutions designed to optimize subsurface discovery, today announced its collaboration with the Amazon Web Services (AWS) for its next-generation knowledge management solution, Curate, which is built on the AWS implementation of the OSDU™ Data Platform. Marketing Technology News: Microsoft Releases Findings And Considerations From One Year Of Remote Work In Work…