Browsing Tag

local businesses

Main Street Revival: 41% of Global Consumers Switched to Support Local Businesses During the Pandemic–and 94% Plan to Continue

Global survey finds that small businesses outpaced large companies in customer service improvement by 50%; digital efforts cited as key to better service Freshworks Inc., a leading software company empowering businesses to delight their customers and employees, announced research revealing the new shape of the global consumer after an unprecedented pandemic that spotlights a revival of Main Street businesses amid rapid adoption of digital tools. The study of 10,500 global consumers, conducted in partnership with Dynata,…

Surefire Local Appoints Martech Industry Vet Jeff Gossman As SVP Of Customer Success

Company continues to build leadership team to provide a world-class customer experience GenNext Media, dba Surefire Local, providing the industry's most powerful all-in-one marketing platform to help local businesses attract customers and grow profits efficiently, today announced that Jeff Gossman (aka the Goose) has joined the company as SVP of Customer Success. Marketing Technology News: Phoenix Suns Team Up With BlueJeans By Verizon To Drive New Era Of Fan And Partner Engagement Mr. Gossman brings an exceptional…

American Marketing & Publishing Helps Local Businesses Stay Visible And Deliver On Customer Experience With SugarCRM

SugarCRM Inc. today announced that American Marketing & Publishing (AMP), the leading provider of local marketing services for small, independent businesses, has expanded its use of the Sugar platform for CRM to deliver highly tailored and efficient customer experience. A fine-tuned view of each customer proved essential as small businesses everywhere are faced with shifting business models and new challenges during the pandemic. Marketing Technology News: MarTech Interview with Clare Dorrian, Chief Marketing Officer,…

Geekco Announces Vincenzo Guzzo as a Member of Its Board of Directors

Corporation Geekco Technologies Inc. is honored to announce the nomination of Mr. Vincenzo Guzzo as director of the company. In addition to being a renowned Canadian businessman for his entrepreneurial spirit and dedication to the local economy, Vincenzo Guzzo is a well-known television personality and President and CEO of Cinémas Guzzo, the largest independent chain of cinemas in Quebec as well as the third largest in Canada. Marketing Technology News: How to Start Creating the Change Advertising Needs “We are…

Yelp Helped Seat 4.5 Million Diners Mother’s Day Weekend, Building on the Momentum of Yelp Reservations and Waitlist

Restaurant partners see return customers, more accurate wait times, and increased revenue Yelp Inc., the company that connects people with great local businesses, announced continued growth and momentum in its restaurant services offerings, with Yelp’s reservation and waitlist software reaching a new system total high by handling nearly 4.5 million diners during Mother’s Day weekend. The number of diners booking directly through the Yelp app nearly tripled year over year from Mother’s Day 2018. The number of diners seated…