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Marya Dzmitruk

Interview with Marya Dzmitruk, VP Marketing, Zailab

"With the evolution of consumer behavior, we have to be ready to cater not only via multi-channel but via omnichannel for customers to go through their journey completely uninterrupted." Tell us about your role and journey into Contact Center software. My journey into the Contact Center space began on the enterprise sales side, having really interesting conversations with executives from large corporations while pitching a cloud contact center solution. It was eye-opening to see how the vast majority was opposed to a…

Zailab Unveils New Tagline Following Channel Launch

CCaaS Company Zailab Has Revealed Its New Company Tagline: Rewarding Conversations. For Humans. Powered by AI The three powerful statements represent the core pillars of Zailab’s value proposition: Using technology to connect with customers on a human level. The unveiling follows the company’s recent launch into North America as part of its expanding global footprint, as well as its partnership with master agency Intelisys. VP of Marketing Marya Dzmitruk explains the rationale behind the new tagline in relation to…