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Menlo Ventures

Observe.AI Raises $54 Million Series B Round; Leverages AI to Transform the Contact Center

Observe.AI, a leader in Contact Center AI, announced a $54 million Series B financing led by Menlo Ventures, with participation from Next47 Ventures, and NGP Capital. The funding will allow Observe.AI to continue its momentum by helping the world’s top brands accurately transcribe and analyze every call while providing deeper visibility into customer service operations. With the funding, Observe.AI will expand its go-to-market programs and will continue to invest in R&D to add new capabilities in the areas of real-time…

Zylo Secures $22.5 Million Series B led by Menlo Ventures, Matt Murphy Joining Board

Bessemer, High Alpha, Salesforce Ventures and Slack Fund Among Repeat Investors in Leading SaaS Management Innovator Zylo, the leader in the emerging SaaS Management category, announced the completion of a $22.5 million Series B funding round. The round was led by Menlo Ventures, with repeat investments from Bessemer Venture Partners, High Alpha, Revolution's Rise of the Rest Seed Fund, and cloud leaders Salesforce Ventures and the Slack Fund. Since its founding in 2016, Zylo has raised more than $35 million.…