Browsing Tag

Messenger API

Emplifi Integrates Messenger API For Instagram, Enabling Businesses To Handle Customer Communications At Scale

Emplifi is part of a select group of Facebook partners that gained early access to the beta version of the Messenger API for Instagram in October, 2020 Emplifi, a leading customer experience platform, is excited to announce the integration of Messenger API for Instagram into its social marketing cloud. The updated API enables businesses to integrate Instagram messages into their business applications and workflows, giving brands the power to manage customer communications at scale. The newly-launched…

Reputation Adds Messenger API Support for Instagram

Reputation, the global leader in reputation experience management, announced that it will be among the first Customer Experience vendors to integrate Messenger’s new Messenger API support for Instagram into its platform. As a close Facebook partner, Reputation participated in Beta to use the updated Messenger API, enabling the addition of Instagram messaging as another data source in its recently-launched Messaging product, which gives clients one central inbox from which to engage with customers across multiple messaging…

New Messenger API for Instagram Allows Brands to Manage Messages Directly from Hootsuite and Sparkcentral

First-ever Instagram Messenger Integration helps Hootsuite customers scale social customer care Hootsuite, the global leader in social media management, has today announced its integration with the new Messenger API for Instagram after joining the highly anticipated Messenger API for Instagram beta program in 2020. The new API, which allows brands and organizations to govern their Instagram-related communications from their preferred social media and customer care management platforms, will be unveiled in a three-tiered,…

ManyChat Expands Messaging on Instagram with Messenger API for Instagram

ManyChat, the #1 Chat Marketing platform that helps almost 2 million businesses across 190 countries engage and support billions of their customers in real-time and at scale, announced today that it will begin rolling out Messenger API support for Instagram to the general public. The announcement was made during F8 Refresh, Facebook’s annual developer conference. Marketing Technology News: Vericast Survey: How Deals Play a Role in Return to Pre-Pandemic Activities The opening of the Messenger for Instagram API to…

Facebook Announces Messenger API Support for Instagram, Selects Pypestream as an Early Partner

Today, Messenger from Facebook is announcing the general availability of Messenger API support for Instagram at F8 Refresh. Prior to this announcement, Facebook partnered with Pypestream, a patented AI-powered customer engagement solution, to be included in a small number of select beta testers. Pypestream is adding Instagram messaging to the growing roster of channels it currently supports, which already includes Messenger. Marketing Technology News: VidCrunch Secures $2.5 MM in Growth Capital from Silicon Valley Bank…

Gupshup Adds Messenger API for Instagram to Help Businesses Engage and Monetize Better

Gupshup, the leader in conversational messaging, announced the addition of the Messenger API for Instagram to its conversational messaging platform. Gupshup will now allow businesses to have richer two-way conversations with their followers on Instagram at scale. Marketing Technology News: Strata Introduces Identity Orchestration Platform for Multi-Clouds “Gupshup is committed to helping businesses engage their customers better through conversations across multiple channels” Gupshup has had a longstanding…

Messenger API Support for Instagram Extended to ManyChat

ManyChat, the leading Chat Marketing platform, announces its early access to the Messenger API support for Instagram to power Chat Marketing and customer support messaging for growing eCommerce and direct-to-consumer brands. ManyChat will leverage the API to automate and escalate Instagram Messaging conversations to live agents. Instagram chose ManyChat to be a key partner because of its deep experience in driving Messenger Marketing and support experiences for thousands of businesses worldwide. Almost 2 million…

Khoros Announces Support for Instagram Messaging

Khoros, a global leader in digital-first customer engagement software, announced it has integrated Messenger API support for Instagram, empowering Khoros customers to meet millions of people who choose to engage through Instagram messaging. The company is participating in alpha testing of the channel integration and is proud to add Instagram to its extensive roster of available messaging channels. Instagram is one of the fastest-growing digital channels in the world, and messaging on Instagram is no…

Snaps Integrates With Messenger API

Snaps, the leading conversational automation platform for eCommerce brands, announced it has integrated Messenger API support for Instagram. Messenger API support for Instagram enables brands to forge deeper relationships with customers through 1:1 conversations and deliver more seamless online shopping experiences. Marketing Technology News: Deliveroo and Onfido Expand Partnership to Provide Streamlined Digital Identity Verification Online Shopping With Instagram By integrating Messenger API Support for Instagram…