Browsing Tag

Nexmo

Vonage Enables Ramco Systems to Offer AI-infused Customer Engagement on the WhatsApp Business Solution via Nexmo Messages API

Vonage, a global business cloud communications leader, announced that global enterprise software provider Ramco Systems is leveraging Nexmo, the Vonage API Platform to offer the Ramco CHIA virtual assistant to customers using the WhatsApp Business solution. In today's market, consumers crave the simplicity and convenience of interacting with businesses in the same way that they do with friends and family, and social channels like the WhatsApp Business solution make that possible. With more than 1.5 billion users globally,…

TechBytes with Mark Summerson (Nexmo) and Ryan Gosling (Callsign)

Tell us about your role and the team/technology you handle at Vonage.  Mark Summerson (MS): Vonage works with many of the most innovative brands around the world to help them build new, personal and compelling customer interactions. With Nexmo, the Vonage API platform, we enable them to integrate consumer communications such as SMS, voice, video and social messaging, such as WhatsApp, into the very apps and services that customers prefer. Increasingly, more traditional enterprises are realizing that investing in Customer…

Vonage Wins 2019 ContactCenterWorld Top Ranking Performer Award

Vonage, a global business cloud communications leader, announced today that ContactCenterWorld, the world’s largest contact centre and customer engagement association, has named Dave D'Arcy, its Senior Director of Customer Support and Service Delivery, as winner of its Top Ranking Performer Award for Best Leader. “I’m delighted to have won this prestigious award from ContactCenterWorld”, said Dave D'Arcy, Senior Director of Customer Support and Service Delivery at Vonage. “We are leveraging Vonage Business Cloud, along…

CleverTap Partners With Vonage to Enable the WhatsApp Business Solution via Nexmo Messages API

Businesses can instantly reach billions of users to provide convenience, support and personalization on the go CleverTap, the full-stack customer lifecycle management platform, released an integration with Nexmo, the Vonage API Platform, and its Messages API to add the WhatsApp Business solution to CleverTap's engagement suite. With this integration, CleverTap enables two-way communication with customers on one of the most widely used channels worldwide. Today's consumers want to interact with businesses just like they…

Omar Javaid Named President of Vonage’s API Platform Group

Jay Patel Promoted to Vonage Chief Product Officer Vonage, a global business cloud communications leader, announced that Omar Javaid has been named President of the Company's API Platform Group. In this role, Omar will drive the vision and development of Vonage's communications APIs via Nexmo, the Vonage API Platform and will continue to provide strategic oversight of the Company's product portfolio. Vonage's Nexmo continues to be integral to accelerating the Company's One Vonage strategy of delivering fully integrated…

Vonage Drives Customer Engagement for MuleSoft Anypoint Platform Users via Nexmo and WhatsApp Business Solution

Vonage, a business cloud communications leader, announced that its Nexmo Communication API Connector, available on MuleSoft’s Anypoint Platform, is now integrated with the WhatsApp Business solution. This integration enables MuleSoft customers to leverage the new WhatsApp Business solution to elevate their customer engagement. Simple integration of Nexmo APIs into WhatsApp Business solution workflows eliminates the complexity of ongoing maintenance and operations. This integration allows MuleSoft business customers to…

Vonage’s Nexmo Connect Partner Program Launches with over 100 Partners Ready to Build Innovative Solutions for Enterprise Customers

Program Enables Partners to Take Advantage of $18 Billion CPaaS Market Opportunity Vonage (NYSE : VG ), a business cloud communications leader, today announced the Nexmo Connect Partner Program (Nexmo Connect), the cornerstone for a community-based, collaborative ecosystem of Nexmo partners. Vonage built Nexmo Connect in order to better meet the needs of enterprises that require complete solutions customized to their unique requirements. Already more than 100 partners strong, Nexmo Connect is designed to help Nexmo…