MarTech Interview with Alexey Orap, CEO at YouScan
"As AI starts to play a crucial role in data intelligence products, every technology vendor should pay attention to this …
How BERT Will Affect SEOs in 2020
Whether just beginning to learn about SEO or you’re an active professional, it’s not difficult to see that the industry …
TechBytes with Abhishek Thakur, Chief Data Scientist at boost.ai
Tell us about your role and the team/technology you handle at boost.ai. I work as Chief Data Scientist at boost.ai, …
MarTech Interview with Eric Vardon, CEO at Morphio
"The important part when not falling into a trend, is to stick with what you know while aiming to cut …
MarTech Interview with Guy Tytunovich, Founder and CEO at CHEQ
"Ad-driven e-commerce should be adopting cybersecurity technologies like behavioral analysis and bot-fingerprinting to allow third-party vendors to look directly at …
UnionBank Takes Honours at Global Retail Banking Innovation Awards 2019 for Unscrambl-Developed Technology
Unscrambl’s qbo CX, an AI-powered contextually-aware and location-aware chatbot developed for UnionBank, wins Highly Acclaimed Chatbot Service Unscrambl, the company …
Phone.com Extends Artificial Intelligence Adoption with SAM.AI Integration
Conversational AI augments quality management with fully integrated, voice-enabled access to call and interaction reports, customer information and service performance …
TechBytes with Alyssa Simpson Rochwerger, VP of Product at Figure Eight
What inspired your journey into technology? During my first job after college, I worked at a startup in the customer …
TechBytes with Rob Fox, CTO at HG Insights
Could you tell us about your interaction with the new-age technologies like AI, Machine Learning and Automation in the IT …
TechBytes with Ryan Steelberg, President at Veritone
What makes Veritone’s latest partnership with SF Giants so unique in the Digital Marketing space? Veritone provides the San Francisco …
MarTech Interview with Simone Di Somma, Founder and CEO at Askdata
"AI is a tool that can be deployed to create new services transforming the customer and the employee experience." Tell …
Kustomer Introduces KustomerIQ, Bringing AI and Machine Learning to Enterprise Customer Service
Kustomer, the SaaS platform that is reimagining enterprise customer service, introduced KustomerIQ, embedding Artificial Intelligence and Machine Learning across the …
10 Most Popular AI influencers of Europe
The AI gap in Europe is adding to the digital gap in the continent. McKinsey report says that according to …
Ushur Introduces SmartMail: An Advanced Application to Automate Customer Email Processing Using AI
New Application Utilizes Artificial Intelligence to Automate High-Volume Customer Email Ushur, a leading intelligent automation platform that harnesses conversational AI …
5 Use Cases for Natural Language Processing (NLP) Techniques in Marketing Analytics
In the analytics world, there are a wide range of tools and KPIs to choose from in order to measure …
MarTech Interview with Robin Bordoli, President at RollWorks
"There is a formula I use to explain what AI is to executives that are interested in applying AI to …
Email Marketing Isn’t Dying, It’s Already Dead
Email has long been a preferred means for drip Marketing campaigns, and the days of blasting one generic message to …
Luminoso Launches New Capabilities to Accelerate Customer Feedback Analysis for Businesses Worldwide
Luminoso Daylight now features advanced sentiment analysis in a no-code application for customer analytics Luminoso announced a series of …
TechBytes with Pavel Dmitriev, VP of Data Science at Outreach
Tell us about your role and the team/technology you handle at Outreach.io. I'm a VP of Data Science at Outreach. …
10 Tips for Using Messaging Apps in Customer Care
Messaging apps can be hugely advantageous for digital Customer Engagement strategies, offering a multitude of benefits such as increased privacy, …