Messaging apps can be hugely advantageous for digital Customer Engagement strategies, offering a multitude of benefits such as increased privacy, …
Recommendations Are the New Dashboards
With the growth of Business Intelligence (BI) and Analytics, dashboards are now pervasive and considered commonplace in the modern enterprise. …
TechBytes with Abhishek Thakur, Chief Data Scientist at boost.ai
Tell us about your role and the team/technology you handle at boost.ai. I work as Chief Data Scientist at boost.ai, …
TechBytes with Anthony Macciola, Chief Innovation Officer, ABBYY
Tell us about your interaction with smart technologies like AI, Customer Data Analytics, and Intelligent Automation. Working with AI-enabling technologies …
ZOOM announces Elevēo WFM
ZOOM International, the leader in driving customer experience through the emotion of the customer, takes a major step in the …
TechBytes with Suvish Viswanathan, Head of European Marketing at Zoho
Tell us about your role and the team/technology you handle at Zoho. I'm part of the European regional team and …
SAS Features Innovations in Automated Machine Learning, Computer Vision and NLP to Improve Decision Making
Latest SAS Platform Release Helps Businesses and Data Scientists Put Analytics in Action by Automating Complex Tasks SAS, the leader …
TechBytes with Gil Sommer, VP of Product, Connatix
Tell us about your role and the team/technology you handle at Connatix. I am the VP of Product at Connatix. …
Apple and Salesforce Further Bolster Collaboration with a Fresh SDK for iOS
After the Initial Partnership Announcement in September, Both the Companies Are Fiercely Working Towards Robust Enterprise Application Development Last September, …
Last Four Years Have Seen Enterprise AI Usage Surge to a Whopping 270%, Reports Gartner
Enterprise Adoption of AI Is Reaching Epic Levels, Clearly Reflecting a Common Sentiment of Business Leadership, Globally. Gartner published its …
Marketing Technology Bulletin Covering the Week Gone By
Top Picks from MarTech Series. Original MarTech Insights from the Week Gone By. Our staff writers compile a bulletin covering …
Aiden.ai Secures $1.6 Million for Their AI-Powered Virtual Marketer
Aiden.ai’s Promising Technology Is Adding a Whole New Dimension to Optimizing Paid Advertising Nowadays, marketers are finding it increasingly complex …
botique.ai Sets in Motion Its AI-Driven Chatbot Platform for Customer Experience Management
Brands Can Now Automate and Facilitate Round-the-Clock Customer Service Through Popular Applications Such As Facebook Messenger botique.ai, an enterprise that …
TechBytes with Matt Harada, GM Data, Sovrn Holdings
Matt Harada GM Data, Sovrn AI is a potent tool to combat the Fake News menace. Publishers are looking for …
TechBytes with Adam Prishtina, Chief Product Officer, WayBlazer
Adam Prishtina Chief Product Officer, WayBlazer If you are online, you are most likely to read as many recommendations as …
Passage AI Chatbots Now Converse In All Major Languages
Leader in AI-Powered Conversational Interfaces Extends Capabilities to Natively Support Multi-Language Chatbots Passage AI, a leader in AI-powered conversational interfaces, …
NetBase Launches Cross-Channel Customer Experience Analytics
Social Analytics Leader Provides Out-of-the-Box Availability of Comprehensive Voice of the Customer Feedback for Actionable Business Insights NetBase, a global …
Cybersecurity Company CHEQ Raises $5 Million to Replace Ad-Verification Tech with Fully Autonomous Brand-Safety System
CHEQ is a Global Cybersecurity Company and a Pioneer of Autonomous Brand Safety, Protecting the Digital Ad Spend for the …
Interview with Michael Ni, CMO, RichRelevance
"The end game is consistent, memorable interactions – in real time, in context and individualized." Tell us about your role …
New AI Tech Reshapes How Companies Listen to Customers
Customer Experience Leaders Using Luminoso Can More Quickly Identify Hot Topics Otherwise Buried in Avalanches of Open-Ended Customer Feedback Luminoso, …