NPS

New Brand Reflects the Cumulative Impact of Its Acquisitions, Industry-Leading Thought Leadership, and New Product Enhancements FMG Suite, a SaaS company specializing in marketing software and services for financial advisors, announced…
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End-users rank Stonebranch with the highest net promoter score (NPS) among all leaders in the report. Stonebranch, a leading provider of service orchestration and automation solutions, today announced that it has been recognized as a…
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TMC recognizes the AI/ML Customer Retention Platform for the fourth time in a row VOZIQ AI, a leading cloud-based customer retention solution provider to recurring revenue businesses, announced today that TMC, a global, integrated media…
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DataStax awarded for exceptional customer service and reaches nearly 80% Net Promoter Score® DataStax, the real-time data company, today announced that it has received the esteemed NorthFace ScoreBoard Service Award℠ for a second year…
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Calix Support Cloud wins TMC’s CUSTOMER Product of the Year in recognition of the transformational customer support benefits it gives even the smallest broadband service provider, reducing costly truck rolls by as much as 50 percent,…
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Start and scale Customer Success in as little as 2 weeks with new Gainsight offering Gainsight announced the launch of Gainsight Essentials, featuring two new packages for its flagship Gainsight CS product to drive Customer Success. The…
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Record-breaking results in software subscription billings, cloud billings, and customer adoption as the growth of unstructured data increases exponentially Qumulo, the leader in data storage and management at scale, announced record growth…
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Overall customer satisfaction is bouncing back after falling at the start of the pandemic, and industries that provided key services during lockdown have been the fastest to recover After falling dramatically in 2020 due to COVID-19,…
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BigSpeak raised their Net Promoter Score to 82 in 2021. BigSpeak Speakers Bureau is leading the speakers bureau industry in customer loyalty by earning a Net Promoter Score (NPS) of 82 in 2021. Typically, on a scale of -100 to +100, NPS…
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B2B marketers spend a lot of time identifying target customers and creating ideal customer profiles, i.e., subsets of target customers who are likely to become high-value accounts. This process helps B2B companies accelerate the sales cycle…
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By now, we’re all painfully aware of global supply chain issues. From groceries to apparel, PCs to cars, appliances to toys – everything is in short supply. The effect of these shortages is rippling down from the manufacturer to the…
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For the sixth consecutive year - a first among cloud tech companies - Intermedia continues to distinguish itself from other cloud providers as it once again is recognized and certified by J.D. Power for providing "An Outstanding Customer…
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Company attributes strong growth to global expansion and increased customer demand Qumulo, the breakthrough leader in radically simplifying enterprise file data management across hybrid cloud environments, announced it ranked No. 163 on…
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Walmart and Avon highlight the importance of Applause to their businesses Applause, the worldwide leader in enabling digital quality, today released the results of its most recent customer satisfaction survey. The company achieved a Net…
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Conversation Intelligence Platform Generates Its Latest Award Marchex , the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales…
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TruRating, a global technology platform specializing in consumer insights for retailers and brands, has released a report exploring the state of loyalty, following a survey of 180,000+ consumers in the United States conducted between…
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For marketing and creative teams that work for brands or in agencies, creativity and campaign results are two incredibly important factors that drive business value, but they aren’t the only factors. The health of your company can most…
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Boomtown, the customer experience management company, announced the general availability of their new flagship CXM platform, CXMEngine. CXMEngine starts where CRM systems end, enabling enterprises to orchestrate customer journeys across…
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Congratulations! You just finished building a list of target accounts. That’s a great thing because you’ve taken an important step toward helping your revenue team align around the customers your company most wants to win or grow. So…
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ConvergeOne, a leading global IT services provider of collaboration and technology solutions, announced that its 2019 Corporate Net Promoter Score has risen to 72. ConvergeOne's 2019 Corporate NPS is two points above its 2018 NPS of 70,…
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