Tag: Omnichannel analytics
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Martech for the Hybrid Customer Journey

AI/ML MTS Staff Writer - November 14, 2025

Gnani.ai’s Conversational AI Suite Now Available in the Microsoft Azure Marketplace

AI/ML Business Wire - November 19, 2021

Bright Pattern Contact Center Deployed by the Leading Real Estate Marketplace in the US

Customer Experience Management PRNewswire - June 11, 2020

Interview with Mark Frost, CEO, Sitecore

Interviews Sudipto Ghosh - April 16, 2018

Interview with Bertram Schulte, Chief Digital Officer, SAP

Interviews Sudipto Ghosh - March 15, 2018

“The Butterfly Effect”: Rich Data & AI for Richer Personalized Customer Experience in 2018

AI/ML Sudipto Ghosh - January 19, 2018

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