Pandemic

Everything has changed. COVID forced us to re-think consumer experiences, resulting in a large, likely permanent shift in customer expectations.  How many of us, during the height of the pandemic, called customer service when we were…
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A2 Releases Expert Content and a New Guide Which, with its Turbo Features, Deliver Better Website Performance This year eCommerce websites and online shops have continued to rise in popularity. With many people remaining indoors for yet…
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As collaboration moves online and remote work is becoming more prominent, teams within the Planable platform have evolved from an average of 3.4 members before the pandemic to 5.7 in 2021. As a result, team members within Planable now…
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ISG Provider Lens™ report says remote work practices helped Brazilian SAP partners survive second wave of pandemic and strengthen workforces with skilled freelance consultants The SAP services industry in Brazil is recovering…
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OTT platforms and their evolution are impacting a change in ad inventory pricing and strategy models. The Covid-19 pandemic has intensified the demand of OTT services. We are in the era of on-demand content because brands, publishers,…
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Half of Americans spend less than one hour a week on their finances, but more than four hours on social media; Millennials focus more on their financial wellness than any other generation, according to new survey. The COVID-19 pandemic has…
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British advertising guru Dave Trott loves an analogy or two about creativity.  His latest recalls an incident in World War II in which the British had a problem: the Germans had better tanks with bigger guns. The Brits had to find a…
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Webinars have long since been a popular marketing and sales channel for brands to communicate with their audience and share recent updates, interesting information and much more. According to a recent 2021 ON24 Webinar Benchmark Report,…
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Nation’s Leading Fractional CMO Group Grows More Than 57% YOY Chief Outsiders, the nation’s largest and fastest growing Chief Marketing Officer firm with more than 80 fractional CMOs with Fortune 500 experience, revealed that demand for…
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Retail Media spending growth remained strong with Prime Day providing an extra boost in June Skai, -- a leading commerce intelligence platform -- is publishing its Q2 2021 Digital Marketing Quarterly Trends Infographic, an analysis of the…
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Kino by Kinetx, a unique streaming video chat platform designed for conversations, is partnering with Illinois Digital Education Alliance, Paint the Town and other businesses to offer human connection and engagement. Virtual never felt…
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70% of consumers plan to use telehealth in the next year according to a new study from The Intent Lab, a research partnership between Performics and Northwestern University Medill School In the pandemic, the abrupt shift to…
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Top challenges include supply chain issues, hiring and cybersecurity As much of the country reopens nearly a year and a half since the outbreak of the COVID-19 pandemic in the U.S., midsize business leaders’ optimism about their…
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Small businesses are increasing spending on digital marketing in response to changing consumer behavior during the Covid-19 pandemic, according to a meta-analysis of data by SCORE, mentors to America's small businesses. As consumers…
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The survey examined how B2B companies adapted to increased competition and accelerated market forces when in-person events were canceled B2B growth agency, Ironpaper, has released the results of their survey, "The Digital…
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Developed during the pandemic, solves ongoing mail delivery challenges for companies permanently adopting remote or hybrid work operations Conduent Incorporated, a business process services and solutions company, announced Digital…
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The COVID-19 pandemic drastically changed the way in which organizations operate, with a survey by McKinsey1 showing that responses to COVID-19 have increased the rate of adoption of digital technologies by several years. Working remotely…
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Nucleus Research’s return-on-investment-focused analysis lists Box, Epicor ECM, Digitech Systems, Laserfiche and M-Files recognized as CSC leaders As the transition to a “new normal” continues in the aftermath of the pandemic,…
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Multiple universities, schools and other education-focused organizations deem Dialpad “best in class” for the transition to distance learning Dialpad Inc., the industry leader in AI-powered communication and collaboration, kept…
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Three quarters of Americans want brands to take responsibility for creating positive and welcoming online user experiences TELUS International highlights digital CX opportunities in light of new data indicating inappropriate UGC is on the…
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