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Café Coffee Day Introduces Tech-Enabled Experience to Bring a Contactless Experience to Customers

The café will re-open 60% of its cafés in the first phase; has launched CCDonline.in for contactless orders Café Coffee Day (CCD),India’s most loved café chain has reopened 60% of its cafes across the countryin accordance with government guidelines. CCD is taking end-to-end measures keeping in mind the safety, hygiene and social distancing forits customers, employees and delivery partners. Aligned to its goal of keeping it safe and hygienic, CCD has also introduced a tech-enabled contactless experience to engage with…

Alana CityStyleBot is the Stimulus to Save the High Street Post COVID-19

Alana 'CityStyleBot' is giving high street and independent fashion retailers an alternative virtual shop front to serve customers post COVID-19. Launched in February 2020, Cork Start Up Alana is an innovative Fashion and Beauty platform for consumers to purchase curated fashion looks and beauty products. Alana is powered by Artificial Intelligence meaning that it learns to recommend styles/brands that will suit each customer's unique taste. Alana suggests clothes from high street retailers and independent boutiques with a…

Klarna Launches Global Customer Authentication Platform

Klarna, a leading global payments provider, announced the launch of its global authentication platform — an aggregator with multiple global and local authentication solutions. The platform allows multinational businesses, including merchants and other banks, to provide a simple, secure and personalised customer authentication experience irrespective of market, through a one-time integration. Klarna has enabled millions of customers globally to shop securely without compromising their experience through an…

Lucidworks Hires Robert Lau as Chief Operating Officer for Global Emerging Markets and APAC

Robert Lau Is Building Lucidworks’ Presence and Go-To-Market Strategy in Global Emerging Markets, Including the Asia-Pacific Region Lucidworks, leader in AI-powered search applications, announces the hire of Robert Lau as Chief Operating Officer for Global Emerging Markets and APAC. Lau has over two decades of experience in engineering, marketing, sales, and operations in the software industry, most recently leading APAC operations at Splunk and Elastic. As Lucidworks begins to expand to the Asia-Pacific region and beyond,…