quality management Archives

UiPath Joins the Veeva AI Partner Program to Deliver Secure & Trusted Agentic Testing Capabilities for Quality Management

Marketing Automation Business Wire - December 4, 2025

Cisco Furthers Customer Experience Momentum with New Offerings That Extend Customer Value

AI/ML PRNewswire - March 27, 2024

Five9 Launches GenAI Studio, the First Enterprise-Ready Solution Offering Click-and-Customize Generative AI for the Contact Center

AI/ML Business Wire - March 25, 2024

Zendesk Signs Definitive Agreement to Acquire Klaus

AI/ML PRNewswire - January 9, 2024

Medallia Launches Frontline Engagement and Quality Management App on Salesforce AppExchange

Apps for Business Business Wire - September 20, 2022

New Qualtrics Quality Management Improves Contact Center Performance and Agent Retention

AI/ML Business Wire - June 21, 2022

Verint Introduces Total Quality, New Quality Management Capabilities to Help Brands Close the Engagement Capacity Gap

AI/ML Business Wire - June 14, 2022

ASC Offers Compliance Recording for RingCentral

Analytics PRNewswire - April 28, 2022

LiveVox’s SpeechIQ with Quality Management Awarded Best Innovation in Customer Experience at Enterprise Connect 2022

AI/ML Business Wire - March 30, 2022

TravelPerk Delivers Excellent Customer Service with Playvox Workforce Engagement Management

CRM PRNewswire - December 8, 2021

Social Media Study: Stress Hurts Call Center Employees and the Customer Experience

AI/ML Globe Newswire - July 1, 2021

Playvox Caps Record-Breaking Year with Acquisition of Agyle Time Workforce Management

CRM MTS Staff Writer - January 27, 2021

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