Browsing Tag

quality management

Stella Connect Launches CX Connections Slack Community

The CX Connections Community aims to provide all CX and support professionals a place to talk, share insights and experiences, ask questions, inspire each other, and most importantly - connect Stella Connect, a fast-growing, disruptive SaaS provider of Customer Experience and Contact Center quality management solutions, announced today that it has launched its CX Connections Slack Community. Marketing Technology News: SurveyMonkey Ranked No. 2 on G2 Best Software Companies in 2020 CX Connections was initially an…

UJET Unveils Enhancements to Customer Support Platform that Expand Fit and Flexibility within the Contact Center Ecosystem

New Integrations and Functionality Enable Customer Support Teams to Optimize Data Flow, and Drive Greater Value from a Broader Range of Technologies and Systems UJET, Inc., the company that is reimagining customer support with multichannel solutions that fully leverage smartphone technology and intelligent automation, at Customer Contact Week (CCW) in Las Vegas announced the general availability launch of enhancements to the UJET Customer Support Platform. With these latest integrations and enhancements, UJET is expanding…