QuickStart

Empowers organizations to optimize their customer service experiences, reduce churn and grow upsell, cross-sell opportunities in the moment Medallia, the global leader in experience management, announced Service Experience Quickstart for ServiceNow Customer Service Management (CSM) enabling companies to capture customer service experience feedback in real time and take intelligent action to optimize those experiences in-the-moment in ServiceNow CSM. The pre-configured solution can be up and running in days and empowers…

Nationwide Delivery Services Turned On for Retailers in 48 Hours or Less OneRail, an Orlando-based final mile delivery orchestration and fulfillment platform, announced today that it has launched QuickStart, a new service available to retailers needing to immediately find more final mile delivery capacity in order to support the eCommerce demand spike caused by COVID-19. “As COVID-19 continues to impact our communities, we know that one of the best ways to avoid the virus from spreading is to stay at home. The…