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Replicant

Replicant, World’s First Autonomous Contact Center, Raises $27 Million From Norwest Venture Partners

Replicant, the world’s first autonomous contact center announced the closing of $27 million Series A financing led by Norwest Venture Partners with participation from returning investors Bloomberg Beta, Costanoa Ventures, and founding investor Atomic. Also joining this round is State Farm Ventures. The investment, which brings the company’s total funding to $36 million, will be used to triple Replicant’s R&D and scale its go-to-market teams. Norwest partner Scott Beechuk will join the Replicant board. Replicant is…

MarTech Interview with Gadi Shamia, CEO at Replicant

"In the near future, we will see a more automatic and streamlined supply chain, where automation takes care of the majority of the process across all steps of the employee and customer journey." Hi Gadi, tell us about your journey and how you arrived at Replicant.ai. I got involved in the Contact Center space almost six years ago when I met the Founder and CEO of Talkdesk. Back then, most call centers were using on-premise software, but Talkdesk offered the only call center software that could run in a browser. I…

Replicant Launches with $7 Million in New Funding and Adds Veteran CEO

Talkdesk’s former COO joins Replicant to lead the customer service industry into the age of artificial intelligence and autonomous call flows Replicant, a cutting-edge provider of artificial intelligence-enabled voice technologies, announced today $7 million in seed funding to launch their platform solution and revolutionize the contact center industry with AI voice technology. The round included participation from Atomic, Bloomberg Beta, Costanoa Ventures, and Norwest Venture Partners. In addition to the new funding,…