Reveals

Fourth Annual Consumer Digital Identity Study uncovers valuable insights into shifting consumer preferences Fifty-eight million consumers had a new account opened without their authorization in the last 12 months, a 21% increase compared…
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Genesys study reveals disconnect in what experiences consumers want -- and what businesses deliver Genesys®, a global cloud leader in customer experience orchestration, announced the "State of Customer Experience" report, which examines…
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Watermark Consulting research finds firms that lead in Customer Experience financially outperform those that lag by a more than 3-to-1 margin in shareholder return A new study reveals the significant payoff (and penalties) associated with…
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Most Organizations (82%) Still Rely Solely on Dashboards But 92% Agree Data Storytelling is Essential for Communicating Insights Effectively Exasol, the high-performance analytics database, announced new findings from an independent…
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Sendinblue and CITE Research Report Reveals Shift in Shopping Behaviors, Growing Data Privacy Concerns and Apple IDFA Insights Sendinblue, the leading all-in-one digital marketing platform, has released a global survey executed by CITE…
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Rapid Insight’s President and Founder Will Explain His Vision for Democratizing Data An upcoming webinar will offer insight Business Analysts can use to improve their day-to-day work and foster a more data-centric,…
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Catchpoint®, the leader in Digital Experience Management, conducted a study with VMware Tanzu and DevOps Institute of nearly 300 site reliability engineers (SREs). The SRE Report is one of the most data-backed studies of its kind and has…
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The FleishmanHillard 2021 Authenticity Gap study released today examines the actions brands need to take to catch up to consumers' expectations. The study shows that nearly two thirds of consumers (64%) believe that for a company to be…
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AvePoint, Inc. ("AvePoint") the largest data management solutions provider for Microsoft 365, today announced the results of its Impact of COVID-19 on Workplace Collaboration Survey. The 2021 report, conducted in partnership with Exec…
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What can we expect from the QSR industry in 2021? The COVID-19 pandemic has fundamentally changed the world as we know it. Sales are returning as guests seek out connections again but with disruption often comes a fundamental shift in…
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Top Thought Leaders Share Best Practices and Trends Impacting the Marketing and Customer Experience Teams in Today’s Feedback Economy Reputation, the global leader in reputation experience management (RXM), today announced the speakers for…
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Largest ever study of Facebook reshares finds an untapped traffic goldmine for publishers - Newsweek, The Guardian, Le Monde, New Scientist among the 2.8 billion clicks analyzed Publishers who reshare their existing content on Facebook…
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The New Integration Allows Salesforce Customers to Leverage Litmus without Leaving Marketing Cloud Litmus, the leading platform for email testing, creation, and analysis, launched a new integration with the Salesforce Marketing Cloud.…
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