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RPA

CampTek Software Launches InvoiceBot to Automate Invoice Processing

CampTek Software the leader in Robotic Process Automation(RPA) announced today that it has successfully completed the rollout of its AI and ML cloud- based InvoiceBot Solution. Until now, most invoice processing approaches have been piecemeal and are not always comprehensive.  Because there is no standard way of setting up invoices, they can be complex and varied depending on the source.  Therefore, an Intelligent Document Platform is needed. InvoiceBot extracts meaningful data from an invoice, with 100% accuracy regardless…

Automation Anywhere Advances its Industry-Leading Cloud-Native and Web-Based RPA Platform with SaaS Solutions to Combat COVID-19

Enterprise A2019 gaining strong momentum with over 200,000 users on the platform New, flexible SaaS packages are up and running in minutes to enable return-to-work and business continuity Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced the availability of RPA software-as-a-service (SaaS) offerings for its industry-leading cloud-native, web-based digital workforce platform, creating a springboard for all organizations to adopt cloud intelligent automation in a return-to-office or…

Daily MarTech Roundup: Latest News, Insights, Funding and Updates

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from e-Spirit, Vonage, Amazon Web Services, Creatio, Netskope, Automation Anywhere, and Sitel Group. e-Spirit CMS Integrates with SAP Commerce Cloud’s Decoupled PWA “Spartacus” Storefront e-Spirit, maker of an industry-leading FirstSpirit Digital Experience Platform (DXP) powered by a hybrid headless CMS, today announced it is the first content management system (CMS) to integrate with SAP…

Automation Anywhere Bot Slashes Flight Cancellation Processing Times from 20 Minutes to 3 Minutes

RPA solution helps airlines and hospitality industry manage customer demand amid COVID-19 Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced a new AI-powered bot to help airlines and hotels speed the processing of an unprecedented number of customer cancellations due to the coronavirus (COVID-19.) Travel has quickly come to a standstill, as international borders closed, flights were grounded, and social distancing measures took effect. COVID-19 has had a significant impact on the…

Jacada Named a Major Contender in the Everest Group PEAK Matrix for IVA 2020

Jacada is one of only two vendors to be included in the Everest Group Peak Matrix assessments for both #RPA (2019) and #IVA (2020). Read on to find out why IVA and RPA are essential to accelerate digital transformation and intelligent automation initiatives As organizations seek to boost digital customer engagement and automate as much of their business operations as possible, the convergence of RPA and IVA has arrived and Jacada is leading the charge. Everest Group's latest research acknowledges Jacada's strength in…

CampTek Software Announces Coronavirus Conference Cancellation Bot

CampTek Software the leader in Robotic Process Automation (RPA) announced that it has successfully completed a robot that will automate cancellations and refunds for large conferences around the world. Recently there have been over 260 conferences cancelled as result of the pandemic. Marketing Technology News: Ricoh Spins out Vecnos to Focus on Consumer 360-Degree Camera Segment "We are upset to hear about the number of cancellations and the growing disruption this virus is having on the business community.  We feel…

Retailers See Phenomenal Returns With Zappix Visual IVR During Peak Holiday Season

Retailers and eCommerce companies leveraged the leader in Digital Self-Service Solutions to transform the customer journey during the busy holiday season with Visual IVR Zappix Visual IVR customer self-service solutions contained over seventy-five thousand retail and eCommerce calls and saved retailers over a hundred thousand dollars during 2019 holiday peak season through its industry-leading digital customer service automation and visual communication. Zappix Visual IVR and On-Demand App solutions have​ helped its…

TechBytes with Bryan Brown, CPO of Terminus

"Things like Machine Learning and Predictive Analytics help marketers more quickly and easily scale their account-based practice across their company." Hi Bryan. You come from a very diverse technical background. Tell us about your current role at Terminus and the team/technology you handle in the company. I joined Terminus back in 2016, to lead the product and engineering teams as we scaled our ABM product. On a very high level, I focus on building software that will lead the charge into account-centric B2B. The…

Artificial Solutions and Blue Prism Partner to Add Conversational AI to Business Automations

Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced that it is partnering with Blue Prism as part of the company's Technology Alliance Program (TAP) to enable enterprises to easily add advanced conversational interfaces to their business automations. Blue Prism's Robotic Process Automation (RPA) technology is revolutionizing the corporate digital transformation journey by allowing enterprises to be more agile and cost effective using autonomous Digital Workers (software robots)…

How Document Automation Benefits Revenue Enablement

Revenue enablement is a customer-centric discipline that covers the entire buyer journey, from awareness of a specific business problem through solution discovery, purchase, deployment and beyond. It leverages the key portions of Sales Enablement (communications, training, and coaching) and extends it to the entire go-to-market organization. Revenue enablement, however, goes one step further, extending the powerful aspects of Sales enablement to focus on collaboration and alignment, process improvement and data-informed…

Automation Anywhere Ranks #1 in Top 10 RPA Products

Automation Anywhere recognized as the leader for the second consecutive year Automation Anywhere, a global leader in robotic process automation (RPA), announced it has received the #1 ranking in HFS’s second annual “Top 10 Robotic Process Automation Software Products” for the second straight year. The RPA ranking is based on interviews with more than 350 customers and product partners across leading RPA software products on the ability to execute, innovate and generate customer success. Marketing Technology News:…

Retail’s Future Lies in Robotic Process Automation

The retail sector is going through a monumental transformation. The deepening high street crisis is placing huge pressure to keep customers coming through the doors – while increasing back-office efficiencies to cut costs. Automation in the Workplace RPA is growing fast: Gartner Inc. predicts that by the end of 2022, 85% of large and very large organizations will have adopted some form of RPA. That’s because RPA offers not just productivity benefits, but also a reduction in error rates and huge processing capability. It…

Global Research Reveals World’s ‘Most Hated’ Office Tasks

Data Entry Is the World's Most Hated Computer Task A global study commissioned by Automation Anywhere, a leader in Robotic Process Automation (RPA) of more than 10,000 office workers spanning nearly a dozen countries, reveals that they average more than three hours a day on manual, repetitive computer tasks which aren't part of their primary job and are ripe for human error. The research, conducted by OnePoll, investigated the time spent on and attitudes towards manual, repetitive digital administration tasks in the…

Top 8 Use Cases of RPA in Retail

The crisis of the retail industry is known to us all. The traditional method of retail, as we knew it a decade ago, is now not applicable in the market. With the increasing complexity of every industry, retail is facing a challenge because of changing customer demands and growing requirements of high user satisfaction. Robotic Process Automation or RPA is an optimum solution that can be utilized to complement unparalleled growth and the complexities attached to it. RPA in retail can automate and seamlessly improve the…

Appian Acquires Robotic Process Automation (RPA) Company

Appian announced the acquisition of Novayre Solutions SL, developer of the Jidoka RPA platform. Jidoka is currently the highest-rated RPA software on Gartner Peer Insights (>50 reviews). The acquisition makes Appian a one-stop shop for Automation, with best-in-class solutions for workflow, AI, and RPA. According to Forrester, the RPA market is expected to reach $12 billion by 2023, but many organizations are still in the early stages of their RPA journey.* Companies have experimented with RPA by implementing robots…

KnowledgeLake Recognized in the ’20 Most Promising Content Services Platform Solution Providers’ by CIOReview

KnowledgeLake has been recognized in the “20 Most Promising Content Services Platform Solution Providers” by CIOReview, a leading print magazine that helps bridge the gap between enterprise IT vendors and buyers. KnowledgeLake provides managed services along with a cloud platform specifically focused on Content Services. The KnowledgeLake platform is an entirely cloud-based service that requires no on-premise software. The service includes document capture that is based on AI and machine learning, in addition to…

Atento Celebrates the First Graduation of RPA Technology Consultants

The CET Is a Role Model for the Transformation from a Traditional Customer Relations Business to a Next Generation Customer Experience Business Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the top five providers worldwide, held the graduation of its first 46 RPA (robotic process automation) technology consultants. These consultants are part of the company’s customer experience agents in Seville, and they graduated…

Collective Launches “Intelligent WriteBack”, Converting Standard Work Tools into Intelligence

Collective’s Vision of the Smart Enterprise Furthered with Automated Data Capture into CRM Collective, the first and largest global network devoted to helping companies around the world predict, manage and grow revenue using RPA and AI/ML to maximize the output of human talent, announced “Intelligent WriteBack”. Intelligent WriteBack automates the time consuming and error ridden process of humans entering contact and sales activity data into CRM. Now companies can have perfect rigor without sacrificing productivity and a…

TechBytes with Alexey Sapozhnikov, Co-Founder and CTO at prooV

Could you tell us about your interaction with smart technologies like AI, IT, and Computing platforms? I have over 20 years of experience working with large scale enterprises and high-volume computing systems including AI, Data Analysis, Cloud Computing, and Cybersecurity. Prior to prooV, I Co-founded three startups in the domains of Big Data crash prevention, user engagement algorithms, and performance monitoring. How did you start in this space? What galvanized you to start at prooV? I started out as a Data Scientist…

Survey: Most Businesses Find RPA Effective But Hard To Deploy and Maintain

Pega global study shows robotic automation not a magic bullet for digital transformation Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced the results of a global survey that found robotic process automation (RPA) and robotic desktop automation (RDA) to be highly effective in streamlining work – though achieving and maintaining those results isn't as simple as it seems. RPA has become a buzzworthy solution…