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social media solutions

Contact Center Provider NexGen Agency Welcomes Addition to Leadership Team

NexGen Agency, a fast-emerging global provider of dynamic customer experience management and social media solutions, is proud to announce a strategic addition to their leadership team. Frank J. Mona III has joined our organization as an executive consultant in support of assisting both current and future clients in business transformation and migration. Frank is an accomplished sales, marketing and call center executive with client management, operational and organizational leadership experience across global, national…