Sparkcentral

Any business can use social media marketing to drive engagement and when they further optimize their social media, it can help drive lead pipelines. Social media has quickly gone from a nice-to-have to a must-have in modern day marketing.…
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First-ever Instagram Messenger Integration helps Hootsuite customers scale social customer care Hootsuite, the global leader in social media management, has today announced its integration with the new Messenger API for Instagram after …
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Sparkcentral brings advanced customer care conversations to the Hootsuite platform for a unified customer journey Hootsuite announced its acquisition of Sparkcentral, a leading SaaS provider enabling the future of digital customer…
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Agent Productivity Enhanced in the Digital Contact Center Through Ability to Seamlessly Blend Live and Virtual Contact Center Agents  Sparkcentral announced the rollout of its Virtual Agent Framework, a solution complementing the…
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#1 ISP in South Africa Partners with Industry-Leading Messaging Customer Service Platform to Power Effortless Customer Care and to Support Rapid Subscriber Growth Süpersonic, South Africa’s #1 rated ISP, announced they have selected…
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